Retail CPAP Solutions Consultant

Air Liquide Healthcare; Tweed Heads; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Sales incentives

14 weeks parental leave

Salary Continuance Insurance

Global opportunities

Health and wellbeing initiatives

Career development across Air Liquide

Job summary

Air Liquide Healthcare Australia is hiring CPAP Consultants to assist sleep apnea patients with device selection, setup, and ongoing support. No medical background is required; full training and ongoing coaching are provided to ensure excellent patient care.

Join a friendly, empathetic team focused on improving health and quality of life. You’ll engage with clients, conduct evaluations, educate families, and collaborate with healthcare professionals in a supportive clinic environment.

Qualifications

• Experience in retail, hospitality, or customer-facing roles.
• Warm, empathetic and patient communication style.
• Strong listening skills and a genuine desire to help people.
• Basic computer skills and ability to learn new software systems.

Responsibilities

• Initial point of contact for both new and existing clients
• Conduct diagnostic evaluations, including titration studies, for patients experiencing sleep-disordered breathing
• Offer guidance on CPAP equipment, setup and ongoing service requirements
• Provide follow-up appointments for newly diagnosed patients and ongoing support for existing patients
• Educate patients and their families about sleep disorders, evaluation procedures, and available treatment options
• Collaborate with healthcare professionals and service providers
• Promote and upsell our product range and services
• Maintain and sterilize clinic equipment

Skills

Customer service

Empathetic communication

Active listening

Computer literacy

Tools

CRM software

Job description

Air Liquide Healthcare Australia is hiring CPAP Consultants to assist sleep apnea patients with device selection, setup, and ongoing support. No medical background is required; full training and ongoing coaching are provided to ensure excellent patient care.

Join a friendly, empathetic team focused on improving health and quality of life. You’ll engage with clients, conduct evaluations, educate families, and collaborate with healthcare professionals in a supportive clinic environment.