CPAP Therapy Consultant - Sleep Health Advisor

VitalAire Canada Inc.; Western Australia; Hybrid; AUD 60,000 - 80,000; Full time

Job summary

Air Liquide Healthcare Australia is seeking an experienced Retail/CPAP Therapy Consultant to join our Richmond clinic to enhance customer care and manage sleep apnea treatments for our patients.

The role involves being the first contact for clients, evaluating and titration studies, guiding CPAP equipment setup, arranging follow-ups, educating patients and families, collaborating with healthcare professionals, upselling products, and maintaining clinic equipment.

Qualifications

• Valid Australian working rights.
• Experience in retail, healthcare or sales environments.
• Good communication and customer service skills.
• Interest in CPAP therapy and sleep medicine.
• Strong organisational and administrational abilities.

Responsibilities

• Be the initial contact for new and existing clients.
• Conduct diagnostic evaluations and titration studies.
• Provide guidance on CPAP equipment and setup.
• Schedule follow-up appointments and ongoing patient support.
• Educate patients and families about sleep disorders and treatments.
• Collaborate with healthcare professionals and service providers.
• Promote and upsell products and services.
• Maintain and sterilise clinic equipment.

Skills

Communication skills

Customer service

CPAP therapy interest

Organisational skills

Administrative skills

Job description

Air Liquide Healthcare Australia is seeking an experienced Retail/CPAP Therapy Consultant to join our Richmond clinic to enhance customer care and manage sleep apnea treatments for our patients.

The role involves being the first contact for clients, evaluating and titration studies, guiding CPAP equipment setup, arranging follow-ups, educating patients and families, collaborating with healthcare professionals, upselling products, and maintaining clinic equipment.