Retail Consultant - Heatherbrae

Reece Group; Newcastle-Maitland; On-site; AUD 45,000 - 62,000; Full time

Benefits offered by this job

Performance based bonuses

Continuous learning and development

Generous discounts

Reece Boost benefits

Paid parental leave

Job summary

Reece Group is seeking a Retail Consultant for the Heatherbrae showroom to assist builders, designers and homeowners as they plan renovations. You will guide customers in selecting bathroom products and manage quotes and orders via email and phone.

Proactive individuals who are energetic, tech-friendly and eager to learn will thrive. Weekend shifts are possible to support showroom needs and customer demand.

Qualifications

• Experience in retail sales or customer service and enjoys helping customers.
• Energetic, takes initiative and is willing to learn and grow.
• Comfortable using a computer and learning new systems.

Responsibilities

• Assist customers choose bathroom products and accessories.
• Create and manage quotes and orders via email and phone.
• Use the 3D Planner to bring customer dreams to life.
• Visit customers onsite to provide updates and build relationships.
• Keep the showroom running smoothly and safely.

Skills

Retail sales

Customer service

Relationship building

Willing to learn

Weekend shifts

Job description

Retail Consultant - Heatherbrae

About Reece Bathrooms

We create dream bathrooms.

If you’re a fan of home improvement programs like ‘The Block’, then you might already know that for over 100 years, we’ve turned dream bathrooms into reality. With over 10,000 people located across 900+ branches globally, we’re Australia’s leading supplier of bathroom and plumbing supplies. Whether for a new home or a renovation, we offer expert advice, great service and top brands.

About the role

As part of the showroom team in Heatherbrae, you’ll support builders, interior designers and homeowners as they navigate their renovation journey to create their dream bathroom.

Your day to day

A typical day will involve:

• Assisting customers choose the perfect bathroom products
• Creating and managing customer quotes and orders via email and phone
• Using our 3D Planner to bring a customer’s dream to life
• Visiting customers onsite to provide updates and maintain great relationships
• Keeping the showroom running smoothly and safely

We’d love to hear from you if you’re someone who:

• Has previous experience in retail sales or customer service and enjoys building relationships and helping customers
• Might not have experience in bathrooms, but is energetic, takes initiative and is willing to learn and grow
• Is comfortable using a computer and is happy to learn new systems
• Is open to working various shifts, including weekends
• Wants to develop their career - either locally, within our network (we love to promote people from within)

Our perks and benefits:

• Performance based bonuses
• Continuous learning and development programs to support your career goals
• Generous discounts for those looking to renovate your bathroom or kitchen
• Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
• Paid parental leave

Reece Group

Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same.

We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.