Retail Consultant - Heatherbrae

Reece; Heatherbrae; Hybrid; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Bonuses

Employee discounts

Reece Boost

Paid parental leave

Job summary

Reece Heatherbrae is seeking a friendly Retail Consultant to help builders, designers and homeowners navigate bathroom renovations. In this role you’ll guide product selection, prepare quotes and process orders by email and phone, and use our 3D Planner to visualise fittings.

You’ll visit clients onsite, maintain strong relationships, keep the showroom running smoothly, and be comfortable learning new systems.

Qualifications

• Experience in retail sales or customer service and enjoy helping customers.
• Energetic, takes initiative and is willing to learn and grow.
• Comfortable using a computer and happy to learn new systems.
• Open to working various shifts, including weekends.
• Wants to develop their career within our network.

Responsibilities

• Assist customers choose bathroom products.
• Create and manage quotes and orders via email and phone.
• Use 3D Planner to bring a customer’s dream to life.
• Visit customers onsite to provide updates and maintain relationships.
• Keep the showroom running smoothly and safely.

Skills

Retail sales

Customer service

Relationship building

Computer literacy

Learn new systems

Tools

3D Planner

Job description

Retail Consultant - Heatherbrae**About Reece Bathrooms**We create dream bathrooms.If you’re a fan of home improvement programs like 'The Block’, then you might already know that for over 100 years, we've turned dream bathrooms into reality. With over 10,000 people located across 900+ branches globally, we’re Australia’s leading supplier of bathroom and plumbing supplies. Whether for a new home or a renovation, we offer expert advice, great service and top brands.**About the role**As part of the showroom team in Heatherbrae , you’ll support builders, interior designers and homeowners as they navigate their renovation journey to create their dream bathroom.**Your day to day**A typical day will involve:* Assisting customers choose the perfect bathroom products* Creating and managing customer quotes and orders via email and phone* Using our 3D Planner to bring a customer's dream to life* Visiting customers onsite to provide updates and maintain great relationships* Keeping the showroom running smoothly and safely**We’d love to hear from you if you’re someone who:*** Has previous experience in retail sales or customer service and enjoys building relationships and helping customers* Might not have experience in bathrooms, but is energetic, takes initiative and is willing to learn and grow* Is comfortable using a computer and is happy to learn new systems* Is open to working various shifts, including weekends* Wants to develop their career - either locally, within our network (we love to promote people from within)**Our perks and benefits:*** Performance based bonuses* Continuous learning and development programs to support your career goals* Generous discounts for those looking to renovate their bathroom or kitchen* Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more* Paid parental leave**What happens next!**After submitting your application, you’ll be invited to participate in a brief chat interview. Think of it as your first interview, but without the usual pressure. This relaxed, flexible alternative to a phone interview involves answering 5 questions and should take about 15-20 minutes. It's best to complete it within 24 hours. Don’t worry about time constraints; you can take it at your own pace and even pause and return later. Once finished, you’ll receive a personality profile highlighting your strengths.Please check your junk or spam folder if you don't see the invitation in your inbox.At Reece Group, we prioritize fairness and are here to support you at every step. If you need any accommodations, let us know so we can provide the best support. Contact us at [e-mail], and our team will be in touch.