Retail Coach: Service & Selling Leader

FashionUnited; Sydney; On-site; AUD 65,000 - 78,000; Full time

Benefits offered by this job

Employee discount

Uniform provided twice per year

Access to special release product

Birthday leave

Wellbeing program

Job summary

Nike Retail in Homebush is seeking a motivated Coach - Selling & Service to lead and inspire a high-performing team. You will coach staff, deliver outstanding customer experiences, and drive sales and store priorities in a fast-paced, inclusive environment.

The role requires weekend/evening availability on a rotating roster. Nike offers an employee discount, uniform provision, and access to exclusive product releases as part of a comprehensive benefits package.

Qualifications

• Proven experience leading large teams in a retail environment.
• Strong communication and people development skills.
• Ability to drive performance metrics and customer satisfaction.

Responsibilities

• Lead a team to deliver exceptional customer service.
• Provide coaching, feedback and career development for team members.
• Drive KPIs and sales targets through team empowerment.
• Foster an inclusive, energetic store culture and coach on product knowledge.

Skills

Retail leadership

Customer service

Staff coaching

KPIs

Job description

Nike Retail in Homebush is seeking a motivated Coach - Selling & Service to lead and inspire a high-performing team. You will coach staff, deliver outstanding customer experiences, and drive sales and store priorities in a fast-paced, inclusive environment.

The role requires weekend/evening availability on a rotating roster. Nike offers an employee discount, uniform provision, and access to exclusive product releases as part of a comprehensive benefits package.