Selling And Service Specialist - Nike, Homebush

Nike; Australia; On-site; AUD 60,000 - 76,000; Full time

Benefits offered by this job

Employee discount

Uniform provided twice per year

Access to special release product

Birthday leaves

Wellbeing program

Job summary

Nike Retail in NSW is seeking a Specialist – Selling & Service (3IC) to lead a small team and deliver a premium in-store experience. You will work with the Coach to achieve sales targets and coach your team to excellence.

We value 1–2 years of retail leadership, strong communication, and a customer-first mindset. Benefits include an employee discount, uniforms provided twice per year, access to launch products, birthday leave, and wellbeing programs.

Qualifications

• 1–2 years retail leadership experience with a focus on product and in-store selling and customer service.
• Strong written and verbal communication skills.

Responsibilities

• Lead your team to deliver a premium in-store experience.
• Coach your team with leadership, people development and feedback.
• Drive targets and KPIs by unlocking team potential.
• Inspire the team, foster a positive work culture.

Skills

Leadership

Customer service

Communication

Product knowledge

Computer proficiency

Sense of urgency

Job description

WHO WE ARE?

Nike isn’t just about outfitting athletes—it’s about pushing boundaries, chasing dreams, and redefining what’s possible. We seek bold thinkers, creators, and leaders who bring passion and energy to the game. At Nike Retail, you’re the face of the brand, delivering top-tier service and product expertise to a community that lives for sport and style. Ready to grow, innovate, and be part of something bigger? Let’s make it happen.

WHO ARE WE LOOKING FOR?

To stay at the top of our game, we’re looking for a Specialist – Selling & Service (3IC) who can help provide the kind of above-and-beyond service that inspires Nike fans for life!

WHAT WILL YOU WORK ON?

Leading a small team of employees, you'll be part of a diverse and inclusive team with opportunities for personal growth and professional development, all in a casual work environment where you can be your authentic self. And, with a generous employee discount and impressive benefits, we’re confident you’re going to love it here!

You’ll partner with the Coach – Selling & Service to lead a designated zone in the store, achieving sales and customer service.

Reporting into the Coach, you will:

• Lead your team to ensure we deliver a premium in-store experience to our consumers
• Coach your team and provide leadership, people development and feedback to elevate the team
• Drive: assist the team to achieve targets and KPIs by unlocking their potential
• Inspire: care about the team and, most importantly, have fun!

WHAT YOU BRING:

• Your passion for the Nike brand and desire to grow your leadership career
• Your 1-2 years retail leadership experience with a focus on product and in store selling and customer service
• Your strong written and verbal communication skills
• Your sound computer proficiency
• Your natural sense of urgency

WHAT’S IN IT FOR YOU?

• At Nike we believe in human potential. We will invest in you as a Leader and focus on your development
• Competitive salary and generous product discounts
• Full uniform provided twice per year
• Access to special release product
• Birthday leaves
• Wellbeing program and tools

Join the Nike team as our newest Selling and Service Specialist, where you'll work a rotating roster requiring full availability across weekends, evenings and holidays as needed. If you're passionate about retail and leading people—we want you to be part of our growing team!