Retail Cluster Manager

Vinnies; Oak Flats; Hybride; AUD 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

Supportive Team

Tax-free benefits

Career progression

Learning & Development

Wellbeing support

Inclusive culture

Leave benefits

Résumé du poste

St Vincent de Paul Society NSW in Oak Flats, NSW is seeking a Cluster Manager to oversee the Illawarra hub, including the base store in Oak Flats and satellite stores in Kiama and Shellharbour. You will lead a largely volunteer team, coaching and developing staff while driving store performance and compliant operations.

You will coordinate stock, visual merchandising, pricing of donations, and strategies to lift sales, with minimal travel within the hub.

Qualifications

• Qualifications in business or retail management.
• Experience managing operations across multiple stores.
• Knowledge of fashion retail and trends preferred.
• Strong leadership including people performance management, problem-solving, negotiation and conflict resolution.
• Strong planning, stock management, rostering, and sales analysis skills.
• Proficient with MS Office (Word, Excel, Outlook).

Responsabilités

• Inspire, coach, train and develop a high performing team.
• Coordinate replenishment and visual merchandising of stock.
• Ensure store operations meet performance and compliance standards.
• Oversee security measures to minimise loss.
• Review and analyse sales performance to meet/exceed targets.

Connaissances

Leadership

People management

Multi-site operations

Retail trends

MS Office

Formation

Business/retail management qualification

Outils

MS Office (Word, Excel, Outlook)

Description du poste

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Date: 20 Oct 2026

Location: Oak Flats, NSW, AU, 2529

Requisition ID: 2471

About Us

The St Vincent de Paul Society is a leading provider of community support services, whose values it is to shape a more just and compassionate society.We believe our employees are key to our success and offer Learning and Development programs to enhance and grow your career across a range of teams and services. Our employees arerecognised for their achievements and offered promotional opportunities on a meritocracy basis within a collegiate and values driven team environment and culture. The Society recognises the value of an inclusive work environment and believes that our diversity is a strength in the work we do with our local communities.

Your Role

We’re seeking to fill a full-time Cluster Manager for our retail hub in the Illawarraregion. You will oversee the operations at the base store in Oak Flats with satellite stores in Kiama and Shellharbour; minimal travel is required within the hub. Success in this role will depend on your ability to manage operational responsibilities while effectively supervising a largely volunteer team. Your ability to coach, train, empower and motivate the team will help establish a stable foundation for a successful team performance. Sorting and pricing donations generously provided by members of our local community is a key activity within the hub. Effectively guiding and supporting the team through the sorting and pricing process will help maximise the value of donated goods, identify and showcase quality products, generate customer interest and ultimately drive sales.

Your Responsibility

• Inspire, coach, train and develop a high performing team.
• Coordinate the replenishment and visual merchandising of stock in an efficient and timely manner.
• Ensure all aspects of store operations meet performance and compliance standards.
• Oversee the consistent implementation of security measures to minimise loss of resources and assets.
• On a regular basis review and analyse sales performance, develop strategies to enable stores to always meet or exceed targets.

You Will Need

• Relevant qualifications in business or retail management,
• Experience in managing operations within a multi-site environment.
• Ideally experience and knowledge on fashion retail and trends
• Proven strong leadership skills that include people performance management, problem-solving, negotiation and conflict resolution.
• High level skills in planning/organising, stock management, rostering, and sales performance analysis.
• Ability to develop strategies to lift or enhance sales performance.
• High level computer skills in MS Office programs in Word, Excel and Outlook.

We offer:

• Supportive Team – Join a welcoming, values-driven team with a strong sense of community.
• Boost Your Take-Home Pay – Access up to $15,900 in tax-free benefits for everyday expenses.
• Career Progression – Grow with clear pathways to leadership and internal opportunities.
• Learning & Development - Training to support your professional growth.
• Wellbeing Support – EAP and wellness services to support your mental and physical well-being.
• Inclusive Culture – Thrive in a diverse workplace with active RAP and DIAP programs.
• Leave Benefits – 5 days Sorry Business Leave , Mental Health/Wellbeing Day Off, 16 weeks of paid parental leaf, plus access to cultural and study leave to support your personal and professional life.

St Vincent de Paul Society (NSW) welcomes people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunity employer and arecommitted to engaging a diverse workforce.We encourage applications from Aboriginal and Torres Strait Islanders, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA+, candidates of any or no religious beliefs and applicants of all ages. If you are a candidate with disability please let us know if you require any support to participate in the application and recruitment process.

The Society is committed to being a Child Safe organisation, further information can be found inthe Society’s commitment to Safeguarding Children & Young People .Prior to an offer of employment, candidates will be required to complete the pre-employment checks including a Police check& Working with Children check. A health / medical assessment may be required for some roles.