Shop Assistant

stvincentd; Nelson Bay; On-site; AUD 42,000 - 52,000; Full time

Benefits offered by this job

Supportive team

Tax-free benefits up to $15,900

Career progression

Learning & Development

Wellbeing support

Inclusive culture

Paid parental leave (up to 16 weeks)

Job summary

St Vincent de Paul Society NSW is seeking Shop Assistants to support our teams in Nelson Bay. Join a values-driven, community-focused store and help deliver exceptional customer service, maintain inviting displays, and support fundraising efforts through sales and donations.

We value a people-first approach, flexibility for weekend shifts, and a collaborative, energetic team environment that makes a real difference in the community.

Qualifications

• Retail or customer service experience is required or a bonus if you love fashion or styling.

Responsibilities

• Deliver outstanding customer service with a smile.
• Keep shelves stocked, tidy and looking amazing.
• Help customers find hidden gems (and maybe spot a few for yourself!).
• Process sales and donations with accuracy and care.
• Work with volunteers and teammates to keep the store running smoothly.
• Bring energy, creativity and great vibes to every shift.

Skills

Retail experience

Customer service

Communication

Teamwork

Job description

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Shop Assistant

Date: 7 Oct 2026

Location:

Nelson Bay, NSW, AU, 2315

Requisition ID: 2465

About Us

The St Vincent de Paul Society is a leading provider of community support services, whose values it is to shape a more just and compassionate society.We believe our employees are key to our success and offer Learning and Development programs to enhance and grow your career across a range of teams and services. Our employees arerecognised for their achievements and offered promotional opportunities on a meritocracy basis within a collegiate and values driven team environment and culture.The Society recognises the value of an inclusive work environment and believes that our diversity is a strength in the work we do with our local communities.

Your Role

If you love retail, have a flair for customer service, and want to be part of a team that makes a real difference, this is your chance to shine! We are looking for Sales Assistants to support our teams and communities.

Your Responsibility

• Deliver outstanding customer service with a smile.
• Keep our shelves stocked, tidy and looking amazing.
• Help customers find hidden gems (and maybe spot a few for yourself!).
• Process sales and donations with accuracy and care.
• Work with volunteers and teammates to keep the store running smoothly.
• Bring energy, creativity and great vibes to every shift.

You Will Need

• Retail or customer service experience - bonus points if you love fashion or styling!
• A people first approach – friendly, approachable and customer focused.
• Flexibility to work weekends and extended hours when needed.
• Strong communication and time management skills.
• A can-do attitude, teamwork mentality and a genuine love for helping others.

We offer:

• Supportive Team – Join a welcoming, values-driven team with a strong sense of community.
• Boost Your Take-Home Pay – Access up to $15,900 in tax-free benefits for everyday expenses.
• Career Progression – Grow with clear pathways to leadership and internal opportunities.
• Learning & Development - On-demand training to support your professional growth.
• Wellbeing Support – EAP and wellness services to support your mental and physical well-being.
• Inclusive Culture – Thrive in a diverse workplace with active RAP and DIAP programs.
• Leave Benefits – Enjoy up to 16 weeks of paid parental leave, plus access to cultural and study leave to support your personal and professional life.

St Vincent de Paul Society (NSW) welcomes people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunity employer and arecommitted to engaging a diverse workforce.We encourage applications from Aboriginal and Torres Strait Islanders, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA+, candidates of any or no religious beliefs and applicants of all ages.If you are a candidate with disability please let us know if you require any support to participate in the application and recruitment process.

The Society is committed to being a Child Safe organisation, further information can be found inthe Society’s commitment to Safeguarding Children & Young People. Prior to an offer of employment, candidates will be required to complete the pre-employment checks including a Police check& Working with Children check. A health / medical assessment may be required for some roles.