Retail Building Operations Manager

Jones Lang LaSalle Incorporated; Ballarat; In loco; AUD 90.000 - 130.000; Tempo pieno

Vantaggi offerti da questo lavoro

18 weeks paid maternity leave

Private health insurance discounts

Novated lease for EV cars

Volunteer time off

Active social club

Descrizione del lavoro

Jones Lang LaSalle Incorporated is seeking a hands-on Retail Building Operations (Facilities) Manager to oversee Central Square Ballarat and Thompson’s Parkway. On-site daily, you’ll coordinate maintenance, safety, and contractors to keep the centre running smoothly and safely.

You’ll manage budgets, report on facilities performance, and build strong relationships with retailers while ensuring compliance with Australian standards. The role offers an inclusive culture and flexible benefits.

Competenze

• Proven experience in shopping centre operations or facilities management.
• Strong budgeting, forecasting, and cost-control capabilities.
• Technical knowledge of building systems, plant and equipment.
• Excellent communication for diverse stakeholders and reports.
• Proficient in MS Office and property management software.
• Valid driver’s license and clear background checks.

Mansioni

• Walk the centre daily, inspect plant rooms, car parks, and common areas.
• Coordinate and manage contractors ( cleaners, security, HVAC, electricians, plumbers ).
• Maintain the Preventative Maintenance Schedule and actions.
• Ensure OH&S and fire safety compliance across operations.
• Respond to incidents and liaise with insurers as needed.
• Build relationships with retailers and communicate planned works.
• Assist Centre Manager with budgets and capital works planning.

Conoscenze

Budget management

Contractor coordination

Facilities management

OH&S compliance

Reporting & docs

Stakeholder communication

Microsoft Office

Formazione

Tertiary qualification in FM

Strumenti

FM software

Microsoft Excel

Descrizione del lavoro

JLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.Shaping the future of real estate for a better world!At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.JLL is a global leader in helping clients envision where people live, work, play, shop, and eat.What this opportunity involves:We're looking for a hands-on Retail Building Operations (Facilities) Manager to take care of Central Square Ballarat & Thompson’s Parkway, keeping everything running smoothly, safely, and looking sharp. This is a on the ground role where you'll be out and about on-site every day, not just stuck behind a desk.You'll be the go-to person for all things building operations (facilities), from walking the centre and checking that everything's in top shape, to coordinating contractors, managing maintenance, and making sure our retailers and customers have a safe, well-maintained environment.Key Responsibilities include:This role is all about being present, proactive, and practical. Here's what a typical week looks like:On the Ground Every DayWalk the centre daily, checking plant rooms, car parks, common areas, amenities, and back of house spacesSpot issues before they become problems and get them sorted fastComplete property inspection reports and follow up on actionsKeeping Things RunningMaintain all building systems, plant, and equipment to Australian StandardsCoordinate and manage contractors (cleaners, security, HVAC techs, electricians, plumbers etc.)Keep the Preventative Maintenance Schedule up to date and actionedHealth, Safety & ComplianceMake sure fire safety, essential services, and security systems are maintainedEnsure OH&S compliance across all operations and contractor activityRespond to incidents, complete reports, and liaise with insurers when neededBe available for after-hours operational emergenciesRetail & Tenant LiaisonBuild strong relationships with retailers through regular face-to-face contactKeep them informed about planned works, Centre Rules, and WHS requirementsManage minor fit-outs and coordinate building works with minimal disruptionBudget & Planning SupportAssist the Centre Manager prepare budgetsManage the Operational BudgetAssist with Capital Works planning and deliverySounds like you? This is what we're looking for:Proven experience in shopping center operations or facilities management with a strong understanding of compliance requirements and industry best practiceDemonstrated ability to manage budgets, prepare financial forecasts, and deliver cost-effective operational outcomesStrong technical knowledge of building systems, plant and equipment, and maintenance protocols within a retail or commercial property environmentExcellent communication skills with the ability to produce clear, concise reports, correspondence, and technical documentation for diverse stakeholdersProficiency in Microsoft Office Suite (Outlook, Excel, Word) and experience using property management or facilities management softwareValid driver's license and a clear police record, particularly in relation to financial or other relevant offencesStrong interpersonal skills with the ability to build collaborative relationships with retailers, contractors, clients, and internal teamsTertiary qualification in property management, facilities management, engineering, or a related field (highly regarded)Experience in contract administration, tendering processes, and project management within a retail property environment (highly regarded)Benefits:Great employee discounts off fitness, wellbeing & other renowned brands18 weeks paid maternity leavePrivate Health Insurance DiscountsActive Social ClubEmployee assistant programNovated Lease for EV carsPaid time off for volunteer workCareer Opportunities with Australia's #1 Commercial Real Estate firmPremium officesWhat you can expect from us:You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.As an organization, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognize and appreciate the skills acquired in their service careers as vital and transferable to our workforce.If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.About JLL –We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.