Concierge / Admin Assistant (Part-time)

Jones Lang LaSalle Incorporated; Western Australia; In loco; AUD 55.000 - 75.000; Tempo pieno

Vantaggi offerti da questo lavoro

Great employee discounts on fitness, &

18 weeks paid maternity leave

Private Health Insurance Discounts

Employee assistant program

Novated Lease for EV cars

Paid time off for volunteer work

Descrizione del lavoro

Jones Lang LaSalle Incorporated (JLL) is seeking an experienced Administrative/Receptionist to support the Floreat Forum team in Western Australia. You will greet visitors, manage the switchboard, and perform a range of administrative tasks with a customer-centric mindset.

The role requires strong communication, attention to detail, and the ability to multitask in a fast-paced retail property setting. Prior experience in retail property management or CRE is preferred, with opportunities for

Competenze

• Proven experience in an administrative, receptionist, or customer service role.
• Excellent verbal and written communication skills with a strong customer service orientation.
• High level of proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
• Strong organizational skills with meticulous attention to detail and accuracy.

Mansioni

• Manage Reception Switchboard and assist customers and contractors with a high level of service.
• Perform general administrative duties as directed by Portfolio/ Retail Managers.
• Maintain and update Shopping Centre registers and archive management system.
• Coordinate bookings for customer services and mobility aids; manage office stationery.

Conoscenze

Administrative experience

Receptionist experience

Customer service

Verbal and written communication

Organization

Strumenti

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Descrizione del lavoro

JLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.Shaping the future of real estate for a better world!At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.JLL is a global leader in helping clients envision where people live, work, play, shop, and eat.What this opportunity involves:This role is the face and voice of Floreat Forum, dealing with customers, contractors, retailers and staff members. Our ideal candidate will be a people person who can multitask, be calm in the face of conflicting priorities, and enjoys a varied work load.Key Responsibilities include:Administration & ReceptionEnsure Reception Switchboard is manned at all times and calls answered promptly with a high level of customer service demonstrated at all timesAttend to any customers and contractors that enter the Reception area with a high level of customer service demonstrated at all timesGeneral administrative duties as specified by the Portfolio Manager & Retail ManagerMaintain and update all Shopping Centre registers – Tenant Phone List, Tenant after Hours Contact List, Tenant Insurance, Bank Guarantee, Contractors List, Public Liability Register and any other specified by the Portfolio Manager & Retail ManagerMaintain and update the archive management systemMaintain lost and found register and manage processEnsure the Reception Area, Utilities Area, Boardroom and general office areas are kept clean at all times.Manage bookings for customers services, wheelchair and mobilityMaintain office stationery and order as necessary.Marketing Administrative TasksAssist with collecting and entering sales figures from tenants on a monthly basis.Assist with collecting and entering traffic figures on a daily basisEnter community bookings on the SML run sheetManage community notice board and update on a weekly basis.Assist with all marketing activationsGeneralTake advantage of all training provisions provided by JLL and enhance your professional skills within the company if desiredAssist in Emergency Management at any given timeHold a high level of confidentiality at all times for all management issuesAny other duties as specified by the Portfolio Manager.Sounds like you? This is what we're looking for:Proven experience in an administrative, receptionist, or customer service roleExcellent verbal and written communication skills with a strong customer service orientationHigh level of proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook)Strong organizational skills with meticulous attention to detail and accuracyAbility to manage multiple tasks simultaneously and prioritize effectively in a fast-paced environmentProfessional presentation and demeanor at all timesPrevious experience in retail property management, shopping centre operations, or commercial real estate (preferred)Familiarity with tenant coordination, contractor management, or property administration processes (preferred)Understanding of financial documents such as invoices, bank guarantees, and insurance certificates (preferred)Benefits:Great employee discounts off fitness, wellbeing & other renowned brands18 weeks paid maternity leavePrivate Health Insurance DiscountsActive Social ClubEmployee assistant programNovated Lease for EV carsPaid time off for volunteer workCareer Opportunities with Australia's #1 Commercial Real Estate firmPremium officesWhat you can expect from us:You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.As an organization, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognize and appreciate the skills acquired in their service careers as vital and transferable to our workforce.If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.About JLL –We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.