Retail Bottleshop Manager

Frontline Recruitment Group; Gladstone Regional; On-site; AUD 80,000 - 90,000; Full time

Job summary

Frontline Recruitment Group in Queensland’s Gladstone Region is seeking a Retail Bottleshop Manager to lead the day-to-day operations of a busy bottleshop within a country pub. You will drive sales, manage stock, ensure compliance, and develop a customer-focused team, reporting to venue management and taking ownership of the retail operation.

You will oversee merchandising, rostering, and service quality while delivering strong commercial results in a supportive, community-focused venue.

Qualifications

• Previous bottleshop or liquor retail management experience.
• Strong stock control and inventory management experience.
• Proven leadership and team development skills.
• Excellent communication and customer service.
• Understanding of liquor compliance requirements.

Responsibilities

• Manage all daily bottleshop operations.
• Lead, train, and develop the retail team.
• Drive sales and maximise revenue opportunities.
• Oversee stock control, ordering, receiving, and inventory management.
• Maintain attractive merchandising and promotional displays.
• Monitor sales performance and implement strategies to improve results.
• Ensure compliance with liquor licensing laws and venue procedures.
• Manage rostering and labour costs.
• Deliver outstanding customer service and community engagement.
• Maintain a safe, clean, and professional retail environment.

Skills

Leadership

Stock control

Sales focus

Customer service

Communication

Attention to detail

Tools

Inventory systems

Job description

• Take ownership of a high-volume retail bottleshop with strong local trade
• Competitive salary package of $80K-$90K + Super
• Join a welcoming country pub with a loyal customer base and supportive team

About the Company

This popular country pub in the Gladstone Region is a cornerstone of the local community, known for its friendly service, quality offerings, and strong reputation. Alongside a busy hospitality operation, the venue operates a successful retail liquor outlet that serves both locals and visitors, providing an extensive range of beer, wine, spirits, and specialty products.

About the Role

An exciting opportunity exists for an experienced Retail Bottleshop Manager to lead the day-to-day operations of a busy bottleshop. This is a hands-on leadership role where you'll be responsible for driving sales, managing stock, maintaining compliance, and developing a customer-focused team. Reporting directly to venue management, you'll have the autonomy to take ownership of the retail operation while ensuring exceptional customer service and strong commercial performance.

Key Responsibilities

• Manage all daily bottleshop operations
• Lead, train, and develop the retail team
• Drive sales and maximise revenue opportunities
• Oversee stock control, ordering, receiving, and inventory management
• Maintain attractive merchandising and promotional displays
• Monitor sales performance and implement strategies to improve results
• Ensure compliance with liquor licensing laws and venue procedures
• Manage rostering and labour costs
• Deliver outstanding customer service and community engagement
• Maintain a safe, clean, and professional retail environment

About You

To be successful in this role, you will have:

• Previous experience managing a bottleshop, liquor retail store, or similar retail operation
• Strong stock control and inventory management experience
• Proven leadership skills with the ability to motivate and develop teams
• Strong commercial awareness and sales focus
• Excellent communication and customer service skills
• High attention to detail and organisational ability
• A hands‑on approach and willingness to work alongside your team
• Sound understanding of liquor compliance requirements

Essential Requirements

• Current RSA Certificate
• Previous retail liquor management experience
• Strong understanding of inventory and stock systems
• Full Australian working rights
• Current driver's licence preferred

What’s on Offer?

• Salary package of $80k - $90k + Super
• Opportunity to make your mark in a successful retail operation
• Supportive ownership and leadership team
• Stable, long-term career opportunity
• Work and lifestyle benefits of a thriving regional community

If you're a passionate retail leader looking for your next challenge in a community-focused venue, we'd love to hear from you.