Retail Assistant Manager - Macquarie

Seed Heritage; Sydney; Presencial; AUD 80.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Salary

Training and Development opportunities

Complimentary Accommodation at other F

Complimentary Dry Cleaning forEmployee

Complimentary Employee Meals

Descripción de la vacante

Four Seasons Hotel Sydney is seeking a Food & Beverage Assistant Manager to balance day-to-day management of the Mode Kitchen & Bar and ensure smooth operation of our main service periods while developing and engaging the team. You will problem solve and deliver results for the business, focusing on people, product and profit.

To thrive in this role, the ideal candidate will have a solid track record in high quality hotels/restaurants, a passion for delivering a memorable dining

Formación

• Two years' experience in a restaurant leadership role in a 5* hotel with a high focus on quality whilst operating at high volumes.
• A passion to provide an outstanding guest experience.
• A leadership style that is authentic and engaging.
• Strong communication and collaboration with hotel departments.

Responsabilidades

• Maintain a strong operational presence across all meal serving periods to ensure service standards and the guest experience remain at an optimum
• Provide leadership, development, support, coaching and constructive feedback for the team
• Cultivate a culture that encourages people to connect and thrive, allowing people space to be themselves, whilst aligning the team with restaurant goals
• Drive performance, by setting metrics and benchmarks, identifying ways to improve how we do things and leading the way with industry trends
• Be proactively involved with the recruitment, selection and retention efforts in order to ensure that top talent are sought, confirmed and retained
• Develop strong internal relationships across the hotel ensuring solid partnerships with those who will contribute to the success of the Food & Beverage Division
• Closely managing labour and operating expenses through effective scheduling, purchasing decisions and stock control

Conocimientos

Leadership

Guest service

Communication

Problem solving

Recruitment

Teamwork

Descripción del empleo

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Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other to be treated ourselves. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

When you think about Four Seasons, we hope unparalleled luxury comes to mind. But what is luxury, really? Our answer may surprise you. To us, true luxury is a meaningful sense of belonging. It is a dedicated focus on how people want to be treated, grounded in the genuine care you experience during your stay and defined by an abundance of humanity and generosity. It starts with our passionate team, welcoming you to be the centre of our world, anywhere in the world – and always with a distinctly human touch. The views are just the beginning at Four Seasons Hotel Sydney, located at the epicentre of the historic Rocks district, sparkling Harbour and buzzing CBD. Chic rooms and suites embrace the iconic attractions just steps away, while the award-winning restaurant and street front bar are destinations unto themselves.

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other to be treated ourselves. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

When you think about Four Seasons, we hope unparalleled luxury comes to mind. But what is luxury, really? Our answer may surprise you. To us, true luxury is a meaningful sense of belonging. It is a dedicated focus on how people want to be treated, grounded in the genuine care you experience during your stay and defined by an abundance of humanity and generosity. It starts with our passionate team, welcoming you to be the centre of our world, anywhere in the world – and always with a distinctly human touch. The views are just the beginning at Four Seasons Hotel Sydney, located at the epicentre of the historic Rocks district, sparkling Harbour and buzzing CBD. Chic rooms and suites embrace the iconic attractions just steps away, while the award-winning restaurant and street front bar are destinations unto themselves.

About the role:
The Food & Beverage Assistant Manager balances the day to day management of the Mode Kitchen & Ba and ensuring the smooth operation of our main service periods whilst developing and engaging the team, problem solving and delivering results for the business, from a people, product and profit perspective.
To thrive in this role, the ideal candidate will have a solid track record in high quality hotels/restaurants, a passion for delivering a memorable dining experience and a hunger for delivering results, by cultivating a team culture that is fun, performance driven and constantly looking to evolve.
What you will do:

• Maintain a strong operational presence across all meal serving periods to ensure service standards and the guest experience remain at an optimum
• Provide leadership, development, support, coaching and constructive feedback for the team
• Cultivate a culture that encourages people to connect and thrive, allowing people space to be themselves, whilst aligning the team with restaurant goals
• Drive performance, by setting metrics and benchmarks, identifying ways to improve how we do things and leading the way with industry trends
• Be proactively involved with the recruitment, selection and retention efforts in order to ensure that top talent are sought, confirmed and retained
• Develop strong internal relationships across the hotel ensuring solid partnerships with those who will contribute to the success of the Food & Beverage Division
• Closely managing labour and operating expenses through effective scheduling, purchasing decisions and stock control

What you will bring:

• 2 years' experience in a restaurant leadership role in a 5* hotel with a high focus on quality whilst operating at high volumes
• A passion to provide an outstanding guest experience
• A leadership style that is authentic and engaging
• A positive, can-do attitude that shows resilience and maturity, with strong communication skills
• A collaborative style that will build strong relations with all Hotel departments who are key to the success of the F&B Division
• A strong understanding of luxury, with a sharp attention to detail and high focus on service

What we offer:

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• ComplimentaryDry Cleaning for Employee Uniforms
• Complimentary Employee Meals

BDO is a global professional services firm connected to local markets. We are a global network of professionals, solutions, and services. In an ever-changing environment, we partner with companies and organisations to support their growth and value. BDO’s FY23 Annual Report shows our continued growth and the impact we make for our clients. Education and Carer
We’re BDO, a global professional services firm connected to local markets. Our people work together to provide specialist expertise, helping businesses achieve their goals.