Retail Assistant

Cash Converters; Sydney; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Exclusive access to Cashies Rewards

Career development and training

Store bonuses

Paid Parental Leave

Novated Car lease

Health Insurance Discounts

30% In-store Discount

Wellness activities

Job summary

Cash Converters in Sydney is seeking a full-time Retail Assistant to deliver excellent customer service across a diverse range of products, from mobile devices to tools and entertainment, while meeting sales targets.

You will build relationships, assist pricing research, and guide customers to Cash Converters online when stock is not available; training and bonuses are offered, including parental leave and health discounts.

Qualifications

• Experience in customer service preferred.
• Friendly and welcoming demeanor with ability to understand customer needs.
• Problem solving and ability to think on your feet.
• Willingness to develop skills across store departments.

Responsibilities

• Provide great customer service and sell a diverse range of products within our retail department.
• Build long-term customer relationships while working towards meeting sales targets with colleagues.
• Negotiate with customers for win/win solutions.
• Research pricing and features for stock items to differentiate Cash Converters goods from competitors.
• Introduce customers to Cash Converters online if stock is not available.

Skills

Customer service

Merchandising

Sales targets

Negotiation

Communication

Tools

POS system

Job description

Cash Converters is Australia's largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice.

At Cashies

• Responsibility - We are clear, honest, and authentic.
• Perseverance - We show up with grit and determination.
• Equity - Everyday people helping everyday people.
• Potential - We innovate and we grow.
• Community - We do extraordinary things when we do it together.

Our Liverpool Store is looking for a Full-time Retail Assistant to join our team.

About the role

• You’ll provide great customer service and sell a diverse range of products within our retail department ranging from mobile phones, power tools, gaming consoles, musical instruments and so much more.
• Build long term customer relationships whilst working towards meeting sales targets with your colleagues.
• Successfully negotiate with our loyal customers for win/win solutions.
• Assist customers through researching pricing and features for various stock items to differentiate Cash Converters goods from competitors; and
• Introduce customers to Cash Converters online if we do not have what they are looking for.

About you

• Previous customer service experience in a similar environment would be preferred but not essential.
• Your natural style will be friendly and welcoming, and you'll be able to understand our customer's needs.
• Ability to think on your feet and be a natural problem solver.
• You’ll enjoy getting creative and putting your visionary excellence into merchandising store displays and hot zones; and
• Willingness to develop skills and knowledge to other areas of Cash Converters stores departments so that you can grow within the business.

What's on Offer

• Exclusive access to 'Cashies Rewards' featuring discounts and cash-back offers from over 400 retailers.
• Monday to Sunday Trading.
• Training Provided with real career development opportunities.
• Ongoing store and team bonuses.
• Paid Parental Leave.
• Salary Packaging for a Novated Car lease available.
• Health Insurance Discounts
• 30% Instore Discount.
• Plus, access to our Wellness Activities: Move, Munch, Money and Mind.

We will start shortlisting for this position right away!

Founded in 1984 in Victoria Park, WA, Cash Converters has proudly grown from a humble homegrown Australian business into a leading name in the retail, pawnbroking, and personal finance industry. Over the past four decades, we've expanded our reach, celebrated 40 years of success and become an ASX-listed international company operating in 15 countries.

Cash Converters supports diversity, inclusion and equal opportunity. We encourage people of all cultures, backgrounds, gender, age, sexual orientation and abilities to apply.

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