Management Trainee

Cash Converters; Brisbane; On-site; AUD 52,000 - 66,000; Full time

Benefits offered by this job

Bonuses

Flexible rostering

Store discounts

Job summary

Cash Converters Ipswich is seeking a motivated Management Trainee to learn across store operations and customer experience. You'll work with experienced leaders to oversee day-to-day tasks, gain hands-on exposure to sales, stock, buys and loans, and grow into a leadership role.

This full-time position offers comprehensive training, a supportive team and competitive pay with bonuses. Join a dynamic, customer‑centric retailer that values initiative, teamwork and personal growth, with flexible

Qualifications

• Demonstrated ability to lead or support a team effectively.
• Curiosity and adaptability with ambition to progress into leadership.
• Motivation to develop leadership and business skills.

Responsibilities

• Oversee day-to-day store operations across sales, stock and customer service.
• Learn every part of the business, from sales to loans, with hands-on experience.
• Work with experienced leaders to plan, prioritise and run daily activities.
• Build strong customer outcomes by addressing escalations and coaching staff.
• Grow confidence and take on increasing responsibility over time.

Skills

Leadership

Adaptability

Growth mindset

Willingness to learn

Communication

Resilience

Job description

Cash Converters is Australia's largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice.

We're looking for a motivated and customer-focused Management Trainee to join our team at our Ipswich store in a Full Time capacity. If you enjoy connecting with people, contributing to a supportive team culture, and making a positive impact every day, then we'd love to have you on board.

At Cashies

• Responsibility - We are clear, honest, and authentic.
• Perseverance - We show up with grit and determination.
• Equity - Everyday people helping everyday people.
• Potential - We innovate and we grow.
• Community - We do extraordinary things when we do it together.

As a Management Trainee, you'll learn from experienced leaders, build operational expertise, and play an active role in delivering exceptional customer experiences.

About the Role

• Oversee day-to-day operations: Support across sales, stock, customers and store performance;
• Learn every part of the business: From sales and stock to buys & loans, gaining hands‑on experience across all areas;
• Work alongside experienced leaders: Learn how to plan, prioritise and run day-to-day operations effectively;
• Build strong customer outcomes: Handle escalations, support customers and lead by example on the shop floor; and
• Grow your confidence: Take on increasing responsibility over time.

About You

• Proven leadership capability, with experience guiding or supporting team performance;
• Curious and adaptable, with ambition to develop into a store leadership role;
• Motivated to grow, with a strong interest in developing leadership and business skills;
• Open to learning all aspects of the business;
• Confident communicator, able to influence, coach and build strong relationships; and
• Resilient and solutions-focused, able to handle challenges and change.

What's on Offer?

• Be rewarded with a competitive salary, plus ongoing store and team bonuses.
• Monday to Sunday Trading.
• Flexible rostering options designed to support work-life balance.
• Exclusive access to 'Cashies Rewards' featuring discounts and cash‑back offers from over 400 retailers.
• Training provided with real career development opportunities.
• Paid Parental Leave: Access up to 14 weeks at full pay, or 28 weeks at half pay.
• Enjoy a range of employee benefits, including novated vehicle leasing and exclusive health insurance discounts.
• Be part of a friendly, down‑to‑earth team that supports and celebrates each other's success.
• 30% Instore Discount.

We will start shortlisting for this position right away!

So, keep your phone nearby! You could be hearing from us soon.

Founded in 1984 in Victoria Park, WA, Cash Converters has proudly grown from a humble homegrown Australian business into a leading name in the retail, pawnbroking, and personal finance industry. Over the past four decades, we've expanded our reach, celebrated 40 years of success and become an ASX-listed international company operating in 15 countries.

Cash Converters supports diversity, inclusion and equal opportunity. We encourage people of all cultures, backgrounds, gender, age, sexual orientation and abilities to apply.