Retail Assistant

The Country Care Group; Morwell; On-site; AUD 42,000 - 54,000; Full time

Benefits offered by this job

Discounted Health Insurance

Employer Paid Parental Leave

Job summary

The Country Care Group in Morwell, VIC is seeking a Retail Assistant to join our team. You will deliver exceptional service in our showroom, assisting clients and medical professionals while handling behind-the-scenes tasks.

Responsibilities include promoting products, using POS systems, generating invoices, and coordinating with therapists and staff to provide tailored solutions. Relevant retail experience is preferred; strong communication and teamwork are essential.

Qualifications

• Previous experience in a customer service role, preferably in a retail environment.
• Excellent communication and interpersonal skills.
• High attention to detail and strong organisational abilities.
• Demonstrated ability to work effectively in a team.
• Basic computer literacy, including Microsoft Office.

Responsibilities

• Provide excellent customer service and promote sales of products and services
• Offer specialist product knowledge advice to assist customers
• Answer telephone queries and provide assistance to customers
• Operate Point of Sale systems effectively
• Liaise with Occupational Therapists, medical professionals, clients, and family members to provide tailored solutions
• Generate invoices and maintain accurate records
• Process orders and correspondence through the online portal.

Skills

Customer service

Communication

Interpersonal skills

Teamwork

Time management

Tools

POS systems

Microsoft Office

Job description

We're currently seeking a Retail Assistant to join our dynamic team based in Morwell, VIC.

As the Retail Assistant, your primary objective will be to deliver excellence in service within our showroom, creating a welcoming environment for clients and medical professionals. This role offers a unique blend of customer service and behind-the-scenes tasks, perfect for someone who enjoys a bit of variety in their workday.

A National Police check, NDIS Worker screening check and COVID-19 vaccinations are required for this position.

Primary Responsibilities:

• Provide excellent customer service and promote sales of products and services
• Offer specialist product knowledge advice to assist customers
• Answer telephone queries and provide assistance to customers
• Operate Point of Sale systems effectively
• Liaise with Occupational Therapists, medical professionals, clients, and family members to provide tailored solutions
• Generate invoices and maintain accurate records
• Process orders and correspondence through the online portal.

Position vacant in Morwell:

We're currently seeking a Retail Assistant to join our dynamic team based in Morwell, VIC.

As the Retail Assistant, your primary objective will be to deliver excellence in service within our showroom, creating a welcoming environment for clients and medical professionals. This role offers a unique blend of customer service and behind-the-scenes tasks, perfect for someone who enjoys a bit of variety in their workday.

A National Police check, NDIS Worker screening check and COVID-19 vaccinations are required for this position.

Primary Responsibilities:

• Provide excellent customer service and promote sales of products and services
• Offer specialist product knowledge advice to assist customers
• Answer telephone queries and provide assistance to customers
• Operate Point of Sale systems effectively
• Liaise with Occupational Therapists, medical professionals, clients, and family members to provide tailored solutions
• Generate invoices and maintain accurate records
• Process orders and correspondence through the online portal.

Requirements:

• Previous experience in a customer service role, preferably in a retail environment
• Excellent communication and interpersonal skills
• High attention to detail
• Strong organisational and time management abilities
• Demonstrated ability to work effectively in a team
• Basic computer literacy, including proficiency in Microsoft Office
• Knowledge of healthcare products or experience in the medical industry is desirable.

Benefits:

• Opportunity to join a fantastic team and be part of a growing business venture
• Discounted Health Insurance
• Employer Paid Parental Leave.

Country Care Group is committed to an inclusive workforce and welcomes candidates from culturally diverse backgrounds, people with disabilities, and people of Aboriginal and Torres Strait Islander descent.