Retail and kitchen staff member

Vellas Foodstore; Mackay Regional; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Staff discounts

On-the-job training

Flexible casual hours

Job summary

Vellas Foodstore in Ooralea, QLD is seeking enthusiastic Retail and Kitchen Staff for casual roles. You will assist customers, handle till operations, restock shelves and support kitchen tasks to ensure smooth store operation.

Ideal candidates are friendly, reliable and team-oriented, with basic numeracy. Training will be provided, and flexible hours can fit around other commitments in a community-focused environment.

Qualifications

• Previous retail or customer service experience is desirable but not essential.
• Willing to learn and adapt in a casual environment.
• Strong communication and interpersonal skills with customers and colleagues.
• Reliable, punctual and team-focused with basic numeracy for till and stock.

Responsibilities

• Provide friendly, efficient customer service on the shop floor.
• Operate the till and process transactions accurately.
• Restock shelves and maintain displays for a well-presented store.
• Support kitchen operations, including food preparation and packaging.
• Maintain high standards of cleanliness and hygiene in retail and kitchen areas.
• Follow health, safety procedures and company policies at all times.
• Assist with stock management and inventory checks.
• Contribute to a positive team atmosphere and support colleagues.

Skills

Customer service

Communication

Teamwork

Reliability

Numeracy

Tools

POS system

Job description

Vellas Foodstore is a valued member of the local Ooralea community, committed to providing quality products and exceptional service to our customers. We pride ourselves on creating a welcoming environment where both customers and staff feel appreciated and we're dedicated to supporting the local community through quality offerings and friendly service.

About the role

We are seeking enthusiastic and reliable Retail and Kitchen Staff Members to join our team at Vellas Foodstore in Ooralea, QLD 4740. This is a casual position that offers flexibility and the opportunity to be part of a dynamic retail environment. You will play an important role in delivering excellent customer service on the shop floor whilst also supporting our kitchen operations. Whether you're assisting customers, restocking shelves, or preparing products in our kitchen area, you'll contribute directly to the smooth running of our food store and the satisfaction of our customers.

Key responsibilities

• Providing friendly and efficient customer service, assisting shoppers with product enquiries and purchases
• Operating the till and processing transactions accurately and promptly
• Restocking shelves and maintaining product displays to ensure the store is well-presented and fully stocked
• Supporting kitchen operations, including food preparation and packaging as required
• Maintaining high standards of cleanliness and hygiene throughout the retail and kitchen areas
• Following health and safety procedures and company policies at all times
• Assisting with stock management and inventory checks
• Contributing to a positive team atmosphere and supporting colleagues when needed

What we're looking for

• Previous retail or customer service experience is desirable but not essential; we welcome enthusiastic individuals willing to learn
• Strong communication and interpersonal skills with the ability to engage positively with customers and colleagues
• A reliable, punctual and conscientious approach to work
• The ability to work as part of a team and independently
• Basic numeracy skills for till operation and stock management
• A willingness to be flexible and adaptable in a casual work environment
• Food handling or kitchen experience is advantageous but training will be provided
• Physical capability to perform tasks such as lifting and standing for extended periods

What we offer

• Flexible casual work arrangements that can fit around your lifestyle and other commitments
• A friendly and supportive workplace culture where your contributions are valued
• On-the-job training and development opportunities to help you build your skills in retail and kitchen operations
• The chance to become part of a community-focused business that genuinely cares about its team members
• Staff discounts on selected products available at Vellas Foodstore