Retail Administration Manager

The GPT Group; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible working arrangements

Generous leave options

Parental leave 22 weeks

Job summary

The GPT Group is seeking a Retail Administration Manager to join our Sydney-based centralised team, overseeing administrative functions across multiple retail assets nationwide. The role focuses on rent roll processing, debt collection, and data accuracy, collaborating with Centre Management and auditors as required.

You will bring tertiary qualifications and strong administration experience in a similar setting, with a keen eye for detail and process improvements to support efficient asset

Qualifications

• Tertiary qualified, Administration professional with relevant prior experience in a similar role within a medium sized business environment.
• Strong focus on debt collection to ensure timely rent collection and accurate invoicing.
• Ability to work independently and collaboratively with key stakeholders across assets and management teams.

Responsibilities

• Prepare and enter data administration requests in Salesforce to ensure tenant billings are correct.
• Coordinate with Centre Management to obtain rent roll information and manage the rent roll process.
• Complete reconciliations on accounts and manage collection of monthly rentals, with escalation procedures as needed.
• Ensure proper allocation of monies and credits before issuing monthly tax statements and investigate mismatches.
• Support auditors by retrieving documents for assets when requested.

Skills

Debt collection

Administration

Salesforce

Rent roll

Stakeholder management

Process improvement

Attention to detail

Independent working

Education

Tertiary qualification

Tools

Salesforce

Job description

We shape leading experiences across office, retail, logistics and student accommodation.

We’re one of Australia’s largest property groups, managing $40 billion worth of assets across the country.

Our sustainable returns from investments come from focusing on what matters most to customers — a great experience and doing good. Every day, our people are driving positive impact for people, place and planet. They’re inquisitive, pioneering industry firsts and pushing new ideas to deliver exceptional outcomes.

This passion and expertise creates an employee experience that puts wellbeing, flexibility and opportunity first.

The role

We are currently seeking the services of aRetail Administration Manager to join the centralised, Sydney based team, responsible for a portfolio of retail assets across Australia.

The Retail Administration Manager is responsible for the delivery of key administrative functions across multiple assets. This includes ownership for ensuring the monthly rent roll is processed and debt is collected.

What you will be doing

• Preparing and entering Salesforce data administration requests to ensure tenant billings are correct. E.g. Administration/liquidation/receiver, assignment or variation of lease, charge variations (charge/abatement), miscellaneous invoice/credit etc.
• Working closely with Centre Management teams to obtain timely rent roll information and then managing the rent roll process including scheduling, changes, reporting and leading stakeholder reviews.
• Completing reconciliations on all accounts and managing thecollection of all monthly rentals, ensuring appropriate debt collection, reporting and escalation procedures are in place and are being adhered to.
• Ensuring all allocation of monies & rent roll generated credits have occurred prior to the issuing of monthly tax statements and investigate payments that do not match billings prior to allocating.
• Assist auditors with any queries and retrieve documents for any given asset as requested.

What makes you stand out

You will be tertiary qualified, Administration professional with relevant prior experience in a similar role within a medium sized business environment and a strong focus on debt collection.

You will have a strong attention to detail, with a demonstrated ability to employ a systematic approach to administration and be able to work independently to achieve goals and objectives.

The ability to engage and collaboratively work with others and develop effective working relationships with key business stakeholders.

Passionate about accuracy and process improvement, this role would suit a highly collaborative Administration Manager who enjoys working in a fast paced environment.

What makes us stand out

• Enjoy flexible working arrangements and generous leave options.
• Experience market-leading parental leave benefits including 22 weeks paid leave for either carer and childcare allowance once you return to work.
• Embrace diverse and challenging career opportunities, supported by our dedicated Learning & Development Team committed to your growth.
• Engage in comprehensive Wellbeing programs and benefit from market-leading policies and support tailored to diverse needs.
• Be recognised by peers through nomination awards and take part in our generous Employee Referral Program.

We know the power of a great experience

• Ranked 5th in the 2025 Gender Equality Global Report released by Equileap.
• Placed 1st of real estate investment trusts in the S&P Global Corporate Sustainability Assessment 2025 Yearbook.
• Earned a Gold ranking in Australian Workplace Equality Index (AWEI) for LGBTQIA+ inclusion.
• Awarded our fifth consecutive Employer of Choice for Gender Equality citation from the Workplace Gender Equality Agency (WGEA) in 2023-2025.
• Committed to our second Stretch Reconciliation Action Plan (RAP).

GPT offers an inclusive workplace culture and embraces people with diverse perspectives, skills and backgrounds. We welcome applications from First Nations candidates, members of the LGBTQIA+ community, people living with disability and people of diverse ages, cultures and backgrounds.