Restoration Supervisor

Magna Constructions Pty Ltd; Melbourne; Sur place; AUD 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Company vehicle

Laptop and mobile phone

Ongoing training and development

Résumé du poste

Magna Restorations Pty Ltd is seeking an experienced Restoration Supervisor to join the Melbourne team. Lead and support field crews, oversee restoration works, coordinate resources and ensure safe, efficient delivery to high standards.

You will manage multiple residential and commercial restoration projects, including water damage, drying, mould remediation and emergency make-safe, while maintaining strong communication with insurers and clients.

Qualifications

• Minimum 3 years in restoration with supervisory or team-lead experience.
• Strong knowledge of insurance restoration processes including water damage, drying and mould remediation.
• Ability to supervise teams, coordinate workloads and manage multiple jobs.

Responsabilités

• Supervise and coordinate restoration works across residential and commercial projects.
• Oversee emergency make-safe, water mitigation, structural drying, mould remediation and fire restoration activities.
• Allocate work, coordinate labour and equipment, monitor progress to meet timelines.
• Conduct site inspections to assess damage and determine restoration methodologies.
• Review scopes of work, job reports, quotations and documentation.
• Monitor workmanship, safety, and compliance with standards and client requirements.
• Ensure work adheres to WHS requirements and addresses hazards.
• Provide leadership, coaching and performance feedback to technicians.
• Liaise with insurers, policyholders, builders, contractors and suppliers for smooth communication.
• Identify and resolve operational issues and escalate risks when needed.
• Track job costs and resources to support efficient delivery and commercial outcomes.
• Maintain accurate site records, photographs and reporting.

Connaissances

Team leadership

Restoration supervision

Insurance restoration

Water damage remediation

Structural drying

Mould remediation

Emergency response

Budget and cost control

stakeholder communication

Formation

Relevant industry experience

Description du poste

Magna Restorations Pty Ltd is a leading residential and commercial restoration company specialising in insurance restoration services across multiple states. We provide comprehensive structural and contents restoration, working closely with building reinstatement teams to restore properties affected by flood, fire, water, mould and catastrophic storm events.

We are seeking an experienced, proactive and motivated Restoration Supervisor to join our Melbourne team. This role is ideal for someone with a strong background in the restoration industry who can lead and support field teams, oversee restoration works, coordinate resources and ensure projects are delivered safely, efficiently and to a high standard.

The successful candidate will demonstrate strong leadership, sound technical knowledge, excellent communication skills and the ability to manage competing priorities in a fast-paced, customer-focused environment.

Restoration Supervisor – Melbourne

Magna Restorations Pty Ltd

About the Business

Magna Restorations Pty Ltd is a leading residential and commercial restoration company specialising in insurance restoration services across multiple states. We provide comprehensive structural and contents restoration, working closely with building reinstatement teams to restore properties affected by flood, fire, water, mould and catastrophic storm events.

We are seeking an experienced, proactive and motivated Restoration Supervisor to join our Melbourne team. This role is ideal for someone with a strong background in the restoration industry who can lead and support field teams, oversee restoration works, coordinate resources and ensure projects are delivered safely, efficiently and to a high standard.

The successful candidate will demonstrate strong leadership, sound technical knowledge, excellent communication skills and the ability to manage competing priorities in a fast-paced, customer-focused environment.

Key Responsibilities

• Supervise and coordinate restoration works across residential and commercial restoration projects.
• Oversee emergency make-safe, water mitigation, structural drying, mould remediation and fire restoration activities.
• Allocate work, coordinate labour and equipment, and monitor job progress to ensure projects are completed within required timeframes.
• Conduct site inspections to assess damage, determine appropriate restoration methodologies and ensure works are progressing in accordance with approved scopes.
• Review and prepare accurate scopes of work, job reports, quotations and supporting documentation.
• Monitor workmanship, service delivery and compliance with relevant industry standards, company procedures and client requirements.
• Ensure all work is undertaken in accordance with workplace health and safety requirements, including identifying hazards and addressing risks.
• Provide leadership, guidance and support to technicians, including coaching, training and monitoring individual and team performance.
• Liaise professionally with insurers, policyholders, builders, contractors, suppliers and other key stakeholders to ensure effective communication and positive customer outcomes.
• Identify and resolve operational issues, escalating complex matters or risks where required.
• Monitor job costs, resource utilisation and productivity to support efficient project delivery and commercial outcomes.
• Maintain accurate job records, site documentation, photographs and reporting within company systems.
• Support the development and maintenance of strong working relationships with customers, clients and project stakeholders.
• Coordinate and support regional and interstate deployments during catastrophic events when required.
• Participate in an after-hours and weekend emergency response roster as required.
• Successfully complete a National Police Check.

Skills & Experience

The successful candidate will ideally demonstrate:

• A minimum of 3 years' experience in the restoration industry, with previous supervisory or team leadership experience highly regarded.
• Strong knowledge of insurance restoration processes, including water damage, structural drying, mould remediation, fire restoration and emergency make-safe works.
• Demonstrated ability to supervise teams, coordinate workloads and manage multiple restoration jobs concurrently.
• A sound understanding of restoration methodologies, industry standards and relevant health and safety requirements.
• Strong leadership, communication and interpersonal skills, with the ability to motivate, coach and support team members.
• Excellent organisational and time management skills, with the ability to prioritise competing demands and meet deadlines.
• Strong problem-solving and decision-making skills, particularly in emergency and high-pressure situations.
• Experience preparing and reviewing scopes of work, reports, quotations and job documentation.
• A customer-focused approach, with the ability to manage stakeholder expectations and resolve issues professionally.
• Commercial awareness, including an understanding of job costs, resource allocation and operational efficiency.
• IICRC accreditation is highly regarded, with a willingness to undertake further training and professional development.
• A current and valid driver's licence is essential.

Why Join Magna Restorations?

• Take a leadership role within a specialist restoration team helping people and businesses recover from significant property damage.
• Lead and support a team delivering diverse residential and commercial restoration projects.
• Work across a range of insurance restoration services, including fire, flood, storm, water and mould.
• Play a key role in maintaining service quality, operational efficiency and customer satisfaction.
• Participate in catastrophic event response work, including regional and interstate deployments.
• Access ongoing training and professional development, including support towards relevant IICRC accreditations.
• Be provided with the equipment and resources required to perform your role, including a company vehicle, laptop and mobile phone.
• Join a supportive, experienced and safety-focused team.
• Build a rewarding, long-term career with opportunities to progress as the business grows.

What We Offer

• Competitive salary package commensurate with experience.
• Company vehicle, laptop and mobile phone.
• Ongoing training and professional development opportunities.
• Support towards relevant industry accreditations.
• A supportive and collaborative working environment.
• Opportunities for career progression within a growing business.
• The opportunity to make a meaningful contribution to team performance and business success.