Restoration Assessment Supervisor

Latitude Recruitment; Ballarat; On-site; AUD 80,000 - 84,000; Full time

Benefits offered by this job

Fully maintained vehicle

Job summary

Latitude Recruitment is seeking a Restoration Assessment Supervisor in Ballarat, Victoria. This field-based role takes end-to-end ownership of property restoration projects after water, fire, storm, mould, and other events.

You will coordinate between clients, insurers, loss adjusters, restoration technicians, and subcontractors to keep projects on time and on budget. Salary ranges $80,000-$84,000 plus super, with a fully maintained vehicle.

Qualifications

• Experience in property restoration, insurance, or a comparable project environment.
• Proven ability to coordinate projects, people and contractors.
• Strong judgment and problem-solving skills on-site and administratively.
• Ability to prepare scopes, quotations and reports.
• Strong client and stakeholder communication skills.
• Understanding of project costs, budgets and margins.
• Proficient with job management and insurer systems.
• Current driver's license essential
• IICRC certification or relevant trade/PM qualification preferred

Responsibilities

• Attend sites and assess the extent and nature of property damage.
• Prepare scopes of work, quotations and assessment reports.
• Develop and coordinate restoration approach including labour, equipment and subcontractors.
• Manage projects from assessment through to completion.
• Coordinate restoration technicians, subcontractors and resources.
• Monitor timelines, costs, budgets, variations and margins.
• Maintain regular communication with clients, insurers and loss adjusters.
• Keep job management systems updated with progress notes.
• Ensure safety, quality, technical and insurer standards.
• Escalate significant risks and contribute to improvements

Skills

Project coordination

Stakeholder comms

Budgets

Site work

Digital literacy

Driver's license

IICRC cert

Trade qualification

Education

IICRC certification

Trade qualification

Job description

Restoration Assessment Supervisor

Ballarat and surrounding area

Full Time

$80,000 - $84,000 + super depending on experience

Fully maintained vehicle (reasonable personal use)

About the Role

This is a field-based role where you'll take end-to-end ownership of property restoration projects following water, fire, storm, mould, and other damage events. From initial site assessment and scoping through to project completion, you'll be the central point of coordination between clients, insurers, loss adjusters, restoration technicians, and subcontractors keeping projects on track, on budget, and to the highest standard.

What You'll Be Doing

• Attending sites and assessing the extent and nature of property damage
• Preparing clear scopes of work, quotations, assessment reports, and supporting documentation
• Developing and coordinating the restoration approach including labour, equipment, and subcontractors
• Managing projects from initial assessment through to completion, keeping work moving and resolving issues as they arise
• Coordinating restoration technicians, subcontractors, and other project resources
• Monitoring project timelines, costs, budgets, variations, and margins
• Maintaining regular communication with clients, policy holders, insurers, loss adjusters, and other stakeholders
• Keeping job management and insurer systems current with accurate notes, reports, and progress updates
• Ensuring all work meets required safety, quality, technical, and insurer standards
• Escalating significant risks promptly and contributing to continuous operational improvement

What We're Looking For

• Experience in property restoration, insurance, trades, or a comparable project or operational environment
• Demonstrated ability to coordinate projects, people, contractors, and competing priorities
• Strong practical judgement and problem-solving skills comfortable both on site and administratively
• Ability to prepare scopes, quotations, reports, and accurate project documentation
• Strong client and stakeholder communication skills, including working with people affected by property damage
• Commercial awareness with an understanding of project costs, budgets, and margins
• Good digital literacy and confidence using job management, reporting, and insurer systems
• Current driver's licence essential
• Restoration industry experience, IICRC certification, and/or a relevant trade or project management qualification are highly regarded

What's on Offer

• Field-based role with genuine variety no two days the same
• Work with a well-regarded and established restoration business across two regions
• Opportunity to take real ownership of projects from start to finish
• Supportive team environment with a clear reporting structure

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