Restaurant Supervisor - Tilda

Accorhotel; Sydney; On-site; AUD 75,000 - 110,000; Full time

Benefits offered by this job

Global discounts

Birthday leave

Parental leave

Team dining discount

Career development

Anniversary hotel stay

Wellbeing support

Job summary

Tilda, located in Sofitel Sydney Wentworth, is seeking a Restaurant Supervisor to lead the front-of-house team and ensure service excellence with guest-centric attention.

This hands-on role requires ownership on the floor, collaboration with the management team, and a commitment to hospitality quality in a luxury dining environment.

Qualifications

• Experience supervising or leading a team in a fine dining or high-volume premium restaurant (≤140 chars)
• A genuine passion for hospitality and pride in delivering exceptional guest experiences (≤140 chars)
• Strong wine and beverage knowledge (or willingness to build it) (≤140 chars)
• Calm, confident leadership under pressure (≤140 chars)
• Flexibility to work evenings, weekends and service periods (≤140 chars)

Responsibilities

• Lead the floor during services, setting the pace and standard for the front‑of‑house team
• Mentor and develop junior FOH staff, building a team that takes pride in the details
• Own the guest experience—anticipate needs, resolve issues gracefully, and create memorable moments
• Support wine and beverage service, collaborating closely with the sommelier team
• Partner with the Restaurant Manager on rostering, stock, and day-to-day operations
• Champion Tilda's standards of service, presentation, and hospitality culture

Skills

Experience supervising or leading a

Hospitality passion

Wine & beverage knowledge

Calm leadership under pressure

Evenings/weekends availability

Job description

Tilda is one of Australia’s most celebrated dining destinations- a proudly one-hatted restaurant built on precision, warmth, and an obsession with getting the details right. Located within Sofitel, Tilda draws on Sofitel's legacy of French luxury and refined hospitality, paired with a distinctly Australian sense of warmth and produce-driven cooking. As part of the global Accor family, we bring together world-class hospitality standards with a dining room that feels genuinely personal.

We're looking for a Restaurant Supervisor who lives for service that feels effortless from the guest's side of the table - even when it's anything but behind the scenes.

As Restaurant Supervisor, you’ll play a key role in the day-to-day operation of Tilda, supporting Managers, and delivering exceptional service and guest experiences.

This is a hands‑on leadership role for someone ready to take the next step, take greater ownership on the floor and help bring out the best in the team.

Company Description

Tilda is one of Australia's most celebrated dining destinations- a proudly one-hatted restaurant built on precision, warmth, and an obsession with getting the details right. Located within Sofitel, Tilda draws on Sofitel's legacy of French luxury and refined hospitality, paired with a distinctly Australian sense of warmth and produce-driven cooking. As part of the global Accor family, we bring together world-class hospitality standards with a dining room that feels genuinely personal.

We're looking for a Restaurant Supervisor who lives for service that feels effortless from the guest's side of the table - even when it's anything but behind the scenes.

As Restaurant Supervisor, you’ll play a key role in the day-to-day operation of Tilda, supporting Managers, and delivering exceptional service and guest experiences.

This is a hands‑on leadership role for someone ready to take the next step…

What you'll do

• Lead the floor during services, setting the pace and standard for the front‑of‑house team
• Mentor and develop junior FOH staff, building a team that takes pride in the details
• Own the guest experience- anticipating needs, resolving issues gracefully, and creating moments that bring people back
• Support wine and beverage service, working closely with our sommelier team
• Partner with the Restaurant Manager on rostering, stock, and day‑to‑day operations
• Champion Tilda's standards of service, presentation, and hospitality culture

Qualifications

What you’ll bring

• Experience supervising or leading a team in a fine dining or high-volume premium restaurant
• A genuine passion for hospitality and pride in delivering exceptional guest experiences
• Strong wine and beverage knowledge (or hunger to build it)
• Calm, confident leadership under pressure
• Flexibility to work evenings, weekends, and service periods

Additional Information

Why Join Sofitel Sydney Wentworth?

We value our people and offer:

• Global discounts on accommodation, dining, bars and more across 100+ Accor hotels and partner venues worldwide
• Generous leave entitlements, including birthday leave and up to 12 weeks parental leave
• 30% team member dining discount across our signature venues: Tilda, Bar Tilda, Delta Rue and Wentworth Bar
• Career development opportunities within a globally recognised luxury hospitality brand
• Ongoing learning and development, working alongside industry leaders
• A complimentary hotel stay package to celebrate your work anniversary
• Free 24/7 access to our Employee Assistance Program for confidential wellbeing support

Our commitment to Diversity & Inclusion

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.

Please note that full working rights in Australia are required for this role.