Restaurant Supervisor - Tilda

Sofitel; Sydney; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Discounts across Accor hotels & venues

Birthday leave

Up to 12 weeks parental leave

30% team member dining discount

Career development within luxury brand

Learning and development programs

Complimentary hotel stay package

Employee Assistance Program 24/7

Job summary

Tilda is part of Sofitel Sydney Wentworth, a celebrated dining destination within Sofitel. We seek a Restaurant Supervisor who elevates guest experiences with seamless service, guiding the floor and mentoring the team to deliver precise hospitality.

This hands-on leadership role requires ownership on the floor and collaboration with the management team. If you’re passionate about fine dining, thrive under pressure, and can flex evenings and weekends, join us to help bring the guest journey to

Qualifications

• Experience supervising or leading a team in a fine dining or high-volume premium restaurant.
• Demonstrated passion for hospitality and delivering exceptional guest experiences.
• Calm, confident leadership under pressure with flexible availability.

Responsibilities

• Lead the floor during services, setting the pace and standard for the front-of-house team.
• Mentor and develop junior FOH staff, building a team that takes pride in the details.
• Own the guest experience—anticipating needs, resolving issues gracefully, creating memorable moments.
• Support wine and beverage service, collaborating with the sommelier team.
• Partner with the Restaurant Manager on rostering, stock, and day-to-day operations.
• Champion Tilda's standards of service, presentation, and hospitality culture.

Skills

Team leadership

Hospitality passion

Wine knowledge

Under pressure calmly

Evening/weekend flexibility

Job description

Tilda is one of Australia's most celebrated dining destinations- a proudly one-hatted restaurant built on precision, warmth, and an obsession with getting the details right. Located within Sofitel, Tilda draws on Sofitel's legacy of French luxury and refined hospitality, paired with a distinctly Australian sense of warmth and produce-driven cooking. As part of the global Accor family, we bring together world-class hospitality standards with a dining room that feels genuinely personal.

We're looking for a Restaurant Supervisor who lives for service that feels effortless from the guest's side of the table - even when it's anything but behind the scenes.

Company Description

Tilda is one of Australia's most celebrated dining destinations- a proudly one-hatted restaurant built on precision, warmth, and an obsession with getting the details right. Located within Sofitel, Tilda draws on Sofitel's legacy of French luxury and refined hospitality, paired with a distinctly Australian sense of warmth and produce-driven cooking. As part of the global Accor family, we bring together world-class hospitality standards with a dining room that feels genuinely personal.

We're looking for a Restaurant Supervisor who lives for service that feels effortless from the guest's side of the table - even when it's anything but behind the scenes.

Job Description

As Restaurant Supervisor, you’ll play a key role in the day-to-day operation of Tilda, supporting Managers, and delivering exceptional service and guest experiences.

This is a hands-on leadership role for someone ready to take the next step, take greater ownership on the floor and help bring out the best in the team.

What you'll do:

• Lead the floor during services, setting the pace and standard for the front-of-house team
• Mentor and develop junior FOH staff, building a team that takes pride in the details
• Own the guest experience-anticipating needs, resolving issues gracefully, and creating moments that bring people back
• Support wine and beverage service, working closely with our sommelier team
• Partner with the Restaurant Manager on rostering, stock, and day-to-day operations
• Champion Tilda's standards of service, presentation, and hospitality culture

Qualifications

What you’ll bring:

• Experience supervising or leading a team in a fine dining or high-volume premium restaurant
• A genuine passion for hospitality and pride in delivering exceptional guest experiences
• Strong wine and beverage knowledge (or hunger to build it)
• Calm, confident leadership under pressure
• Flexibility to work evenings, weekends, and service periods

Additional Information

Why Join Sofitel Sydney Wentworth?

We value our people and offer:

• Global discounts on accommodation, dining, bars and more across100+ Accor hotels and partner venues worldwide
• Generous leave entitlements, includingbirthday leaveandup to 12 weeks parental leave
• 30% team member dining discountacross our signature venues: Tilda, Bar Tilda, Delta Rue and Wentworth Bar
• Career development opportunities within aglobally recognised luxury hospitality brand
• Ongoing learning and development, working alongsideindustry leaders
• Acomplimentary hotel stay packageto celebrate your work anniversary
• Free 24/7 access to ourEmployee Assistance Programfor confidential wellbeing support

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you’re welcome to let us know.

Please note that full working rights in Australia are required for this role.