Restaurant Supervisor - Atria

The Ritz-Carlton Hotel Company, L.L.C.; Melbourne; On-site; AUD 65,000 - 95,000; Full time

Benefits offered by this job

Staff discounts

Flexible schedule

Training programs

Employee Assistance Program

Referral incentives

Marriott Global network

Job summary

The Ritz-Carlton Melbourne's Atria restaurant seeks a dynamic hospitality leader to safeguard its renowned dining experience on Level 80, delivering premium Modern Australian cuisine and panoramic city views.

In a Full-Time, non-management setting, you will mentor a high-performing team, elevate service standards, engage with guests, and uphold the Gold Standards that define the Ritz-Carlton luxury experience.

Qualifications

• RSA certification required.
• Experience in a managerial role.
• Australian working rights.
• Enthusiastic to elevate your career.
• Self-motivated and energized in a fast-paced environment.
• Smart solutions and a can-do attitude.

Responsibilities

• Become a custodian of Atria's renowned dining experience, leading the team in delivering unforgettable moments above Melbourne's skyline.
• Transform every guest interaction into an opportunity to create lifelong memories through intuitive service, warm hospitality, and genuine connection.
• Set the benchmark for luxury dining by anticipating needs, personalising experiences, and exceeding expectations at every touchpoint.
• Mentor and inspire a high-performing team of hospitality professionals, cultivating excellence through coaching, recognition, and empowerment.
• Uphold the exceptional standards of Atria, ensuring every detail from service delivery to venue presentation is executed with precision and care.
• Build a loyal community of returning guests through meaningful relationships, legendary service, and unforgettable dining experiences.
• Foster an environment where both guests and your team feel valued, celebrated, and inspired every day.

Skills

RSA certification

Managerial experience

Working rights in Australia

Customer-focused

Fast-paced environment

Problem solving

Job description

Additional Information
Job Number26140261
Job CategoryFood and Beverage & Culinary
Location650 Lonsdale Street, Melbourne Victo 3000, Australia VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
Atria - Take a seat in the sky.
Located on Level 80 of The Ritz-Carlton, Melbourne, Atria is a refined dining destination celebrating exceptional Australian produce, seasonality, and a deep connection to place. Complemented by a thoughtfully curated wine program, Atria offers a dynamic and expressive culinary experience, set against breathtaking panoramic views of the city.
Atria offers premium dining experiences with elegant service, reflecting the restaurant’s bespoke positioning. Showcasing sustainable, quintessential Modern Australian cuisine, you will help elevate and innovate service standards while expanding your knowledge of wine, bar operations, and the exciting future of modern cooking.

Position Summary

• Become a custodian of Atria's renowned dining experience, leading the team in delivering unforgettable moments above Melbourne's skyline
• Transform every guest interaction into an opportunity to create lifelong memories through intuitive service, warm hospitality, and genuine connection.
• Set the benchmark for luxury dining by anticipating needs, personalising experiences, and exceeding expectations at every touchpoint.
• Mentor and inspire a high-performing team of hospitality professionals, cultivating excellence through coaching, recognition, and empowerment.
• Uphold the exceptional standards of Atria, ensuring every detail, from service delivery to venue presentation, is executed with precision and care.
• Build a loyal community of returning guests through meaningful relationships, legendary service, and unforgettable dining experiences.
• Foster an environment where both guests and your team feel valued, celebrated, and inspired every day.

About You

• An up to date RSA
• Relevant experience in a managerial role
• Working rights in Australia
• Enthusiastic to elevate your career
• Self-motivated, driven and energized in a fast paced environment
• Armed with smart solutions and a can-do attitude

Our Benefits

• Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
• Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
• Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
• Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program
• Opportunity to receive Employee Referral Incentives and get paid for working with your friend
• Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.