Human Resources Coordinator

The Ritz-Carlton Hotel Company, L.L.C.; City of Melbourne; On-site; AUD 60,000 - 75,000; Full time

Job summary

The Ritz-Carlton Melbourne is seeking a Human Resources Coordinator to support HR operations and deliver an exceptional employee experience. You will manage recruitment, onboarding, payroll support, and HR data processes while upholding our Gold Standards and values.

Reporting to the Director of Human Resources, you will thrive in a fast-paced environment, build strong relationships, and help shape a workplace culture built on excellence, care and respect.

Qualifications

• Previous HR, administration or hospitality experience.
• Strong organisational skills and attention to detail.
• Excellent interpersonal and communication skills.
• Ability to manage sensitive information with discretion and professionalism.
• Knowledge of Australian employment legislation is desirable.
• Full working rights within Australia.

Responsibilities

• Support HR administration across the employee lifecycle.
• Coordinate recruitment activities, candidate management, and onboarding processes.
• Facilitate elements of New Ladies and Gentlemen Orientation and onboarding programs.
• Maintain employee records and HR systems with accuracy and confidentiality.
• Support payroll administration and employee data management.
• Assist leaders and associates with HR enquiries, policies, and procedures.
• Coordinate TakeCare wellbeing initiatives, recognition activities, and engagement programs.
• Assist with talent reviews, and succession planning support.
• Support compliance audits and employment documentation processes.
• Represent The Ritz-Carlton Melbourne at hospitality schools, networking events, and career fairs.
• Contribute to HR projects and continuous improvement initiatives.

Skills

HR experience

Organisational skills

Attention to detail

Interpersonal skills

Communication skills

MS Office

HR systems

Tools

HR software

Microsoft Office

Job description

Additional Information

Job Number26129295

Job CategoryHuman Resources

Location650 Lonsdale Street, Melbourne Victo 3000, Australia VIEW ON MAP

ScheduleFull Time

Located Remotely?N

Position Type Non-Management

At The Ritz-Carlton, our Ladies and Gentlemen are the heart of everything we do.

As a Human Resources Coordinator, you will play a key role in creating an exceptional employee experience that empowers our people to deliver legendary service every day. Working across recruitment, onboarding, employee engagement, HR operations, payroll administration and people support, you will help shape a workplace culture built on excellence, care and respect.

Joining The Ritz-Carlton, Melbourne means becoming part of a globally admired luxury brand where your career development, wellbeing and success truly matter.

About the Role

Reporting to the Director of Human Resources, you will support the day-to-day operations of the HR Department while helping deliver people initiatives that elevate the experience of our Ladies and Gentlemen.

You will be a trusted and approachable HR professional who thrives in a fast-paced environment, enjoys building relationships and is passionate about creating meaningful employee experiences.

Key Responsibilities

• Support all aspects of HR administration throughout the employee lifecycle.
• Coordinate recruitment activities, candidate management, and onboarding processes.
• Facilitate elements of New Ladies and Gentlemen Orientation and onboarding programs.
• Maintain employee records and HR systems with accuracy and confidentiality.
• Support payroll administration and employee data management.
• Assist leaders and associates with HR enquiries, policies, and procedures.
• Coordinate TakeCare wellbeing initiatives, recognition activities, and engagement programs.
• Assist with talent reviews, and succession planning support.
• Support compliance audits and employment documentation processes.
• Represent The Ritz-Carlton Melbourne at hospitality schools, networking events, and career fairs.
• Contribute to HR projects and continuous improvement initiatives.

About You

You are passionate about people and culture and genuinely enjoy helping others succeed.

• Previous Human Resources, Administration or Hospitality experience.
• Strong organisational skills and exceptional attention to detail.
• Excellent interpersonal and communication skills.
• Ability to manage sensitive information with discretion and professionalism.
• Strong Microsoft Office skills and confidence with HR systems.
• Knowledge of Australian employment legislation is desirable.
• A positive attitude and commitment to delivering exceptional service.
• Full working rights within Australia.

Why The Ritz-Carlton, Melbourne

• Complimentary meals while on duty.
• Dry cleaning of work attire.
• Employee Assistance Program.
• Employee Referral Incentive Program.
• Marriott International accommodation discounts worldwide.
• Food and Beverage discounts across participating Marriott properties.
• Ongoing learning and development opportunities.
• Access to global career pathways within Marriott International.
• Recognition programs that celebrate success and teamwork.
• A culture that genuinely cares for your wellbeing through our TakeCare philosophy.

Our Promise

"At The Ritz-Carlton, our Ladies and Gentlemen are the most important resource in our service commitment to our guests."

If you are passionate about people, inspired by The Ritz-Carlton Gold Standards and committed to creating exceptional employee experiences, we invite you to begin your next chapter with The Ritz-Carlton Melbourne.

At The Ritz-Carlton, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.