Restaurant Supervisor

The Ritz-Carlton; Melbourne; On-site; AUD 90,000 - 150,000; Full time

Benefits offered by this job

Staff discounts

Life with the Works

Training & development

Employee Assistance Program

Referral incentives

Job summary

The Ritz-Carlton Melbourne’s Atria is seeking a dynamic hospitality leader to guide a high-performing team above the city skyline, delivering premium dining experiences with impeccable service.

You will mentor staff, uphold luxury standards, and use your RSA and managerial experience to elevate guest connections, wine & bar knowledge, and Marriott's renowned service culture.

Qualifications

• RSA is required and up to date.
• Experience in a managerial role.
• Working rights in Australia.
• Self-motivated and energized in a fast-paced environment.
• Ability to mentor and coach a high-performing team.

Responsibilities

• Lead the team to deliver unforgettable dining experiences.
• Transform guest interactions into memorable moments with warm hospitality.
• Set luxury service standards and anticipate guest needs.
• Mentor and empower associates to excel through coaching and recognition.
• Uphold meticulous venue presentation and service delivery.

Skills

Leadership

Managerial experience

RSA

Australian work rights

Coaching

Tools

Wine knowledge

Job description

Located on Level 80 of The Ritz-Carlton, Melbourne, Atria is a refined dining destination celebrating exceptional Australian produce, seasonality, and a deep connection to place. Complemented by a thoughtfully curated wine program, Atria offers a dynamic and expressive culinary experience, set against breathtaking panoramic views of the city.

Atria offers premium dining experiences with elegant service, reflecting the restaurant’s bespoke positioning. Showcasing sustainable, quintessential Modern Australian cuisine, you will help elevate and innovate service standards while expanding your knowledge of wine, bar operations, and the exciting future of modern cooking.

Position Summary:

Become a custodian of Atria's renowned dining experience, leading the team in delivering unforgettable moments above Melbourne's skyline

Transform every guest interaction into an opportunity to create lifelong memories through intuitive service, warm hospitality, and genuine connection.

Set the benchmark for luxury dining by anticipating needs, personalising experiences, and exceeding expectations at every touchpoint.

Mentor and inspire a high-performing team of hospitality professionals, cultivating excellence through coaching, recognition, and empowerment.

Uphold the exceptional standards of Atria, ensuring every detail, from service delivery to venue presentation, is executed with precision and care.

Build a loyal community of returning guests through meaningful relationships, legendary service, and unforgettable dining experiences.

Foster an environment where both guests and your team feel valued, celebrated, and inspired every day.

About You:

An up to date RSA

Relevant experience in a managerial role

Working rights in Australia

Enthusiastic to escalate your career

Self-motivated, driven and energized in a fast paced environment

Armed with smart solutions and a can-do attitude

Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends

Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month

Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group

Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program

Opportunity to receive Employee Referral Incentives and get paid for working with your friend

Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.