Restaurant Ops Leader: Guest Experience & Profitability

Guzman Y Gomez Mexican Kitchen; Victoria; Hybrid; AUD 65,000 - 85,000; Full time

Job summary

Guzman y Gomez Mexican Kitchen in Australia is seeking a Retail/Restaurant Manager to drive daily operations, uphold quality standards and lead a large team across frontline and back‑of‑house functions.

You will oversee training, scheduling and labour planning to ensure smooth service, guest satisfaction and strong profitability in a fast-paced environment. The role demands strong leadership, commercial sense and a proven track record in hospitality management.

Qualifications

• Experience leading teams in retail/restaurant environments.
• Proven ability to deliver guest experiences in a fast-paced setting.
• Strong scheduling and labour planning skills.

Responsibilities

• Lead daily retail/restaurant operations to ensure smooth service.
• Uphold quality standards and guide a large team across operations.
• Oversee training, scheduling and labour planning to maximise profitability.

Skills

Leadership

Team management

Training

Scheduling

Labour planning

Guest experience

Commercial acumen

Job description

Guzman y Gomez Mexican Kitchen in Australia is seeking a Retail/Restaurant Manager to drive daily operations, uphold quality standards and lead a large team across frontline and back‑of‑house functions.

You will oversee training, scheduling and labour planning to ensure smooth service, guest satisfaction and strong profitability in a fast-paced environment. The role demands strong leadership, commercial sense and a proven track record in hospitality management.