Restaurant Ops Leader - Drive Growth & Guest Experience

Guzman Y Gomez; Sydney; On-site; AUD 72,000 - 98,000; Full time

Benefits offered by this job

Bonus structure

Flexible rosters

Leadership development

Comprehensive training program

Discounted meals

Uniforms provided

Annual restaurant managers summit

Employee assistance program

Job summary

Guzman y Gomez is seeking a Restaurant Manager in Sydney to lead daily operations, coach and train the team, and manage the restaurant's P&L. You will maintain quality, adhere to procedures, and embody the GYG spirit to drive guest satisfaction and business results.

The role emphasizes demonstrated leadership, strong financial sense, KPI delivery, and outstanding customer service in a fast-paced environment.

Qualifications

• Demonstrated leadership experience in a fast-paced, high-energy setting.
• Strong financial and commercial acumen, with the ability to identify sales and P&L opportunities.
• Proven track record of meeting KPIs and driving results.
• Deliver exceptional customer service and guest satisfaction.
• Excellent interpersonal and communication skills.

Responsibilities

• Oversee daily restaurant operations and ensure smooth service.
• Coach and train team to uphold standards and procedures.
• Manage P&L and monitor cost controls and profitability.
• Maintain quality and consistency across all guest touchpoints.

Skills

Leadership

Financial acumen

KPIs

Customer service

Interpersonal communication

Job description

Guzman y Gomez is seeking a Restaurant Manager in Sydney to lead daily operations, coach and train the team, and manage the restaurant's P&L. You will maintain quality, adhere to procedures, and embody the GYG spirit to drive guest satisfaction and business results.

The role emphasizes demonstrated leadership, strong financial sense, KPI delivery, and outstanding customer service in a fast-paced environment.