Restaurant Manager - The Banana Bender Pub

Aussie World; Sunshine Coast Regional; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Discounts across Aussie World Precinct

Training opportunities

Job summary

Aussie World is seeking an experienced Restaurant Manager to oversee Mangoes Kitchen and the Banana Bender Pub operations on the Sunshine Coast. You will lead frontline teams, ensure guest satisfaction, and drive service standards in a lively, local hospitality setting.

Ideal candidates will have prior restaurant supervision experience, a friendly, proactive attitude, and RSA certification. This hands-on role offers a strong start and opportunities for growth within the venue.

Qualifications

• Must enjoy engaging with guests and delivering memorable hospitality experiences.
• Strong leadership and team coaching capabilities.
• Excellent communication and interpersonal skills.
• Flexibility to work across a 7-day operation.

Responsibilities

• Oversee daily restaurant and functions operations for Mangoes Kitchen.
• Roster and supervise staff, monitor breaks and service standards.
• Coach and mentor team to deliver high-quality service.
• Handle guest feedback and resolve issues positively.
• Identify opportunities to upsell and manage wage costs.
• Coordinate training, inductions, and performance reviews.

Skills

Guest engagement

Leadership

Customer service

Communication

Education

RSA certification

Job description

Restaurant Manager - The Banana Bender Pub

At the Banana Bender, we do things differently – Sunny Coast style. We celebrate the best of local produce in an easy-going, spacious setting. From our playful name, ice cold beer and uniquely Australian infused menu, to our quirky and eclectic decor, there is something for everyone at the Banana Bender Pub.

RESTAURANT MANAGER

THE BANANA BENDER PUB

Mangoes Kitchen

Good times, with a twist.

At the Banana Bender, we do things differently – Sunny Coast style. We celebrate the best of local produce in an easy-going, spacious setting. From our playful name, ice cold beer and uniquely Australian infused menu, to our quirky and eclectic decor, there is something for everyone at the Banana Bender Pub.

About the role

This is a great opportunity for an experienced Restaurant Manager to oversee daily operations within our Bistro/Restaurant - Mangoes. You must genuinely love engaging with guests, making them feel valued, cared for, and truly experiencing the heart of hospitality!

In this ‘hands on’ role you will be rostered across 5 days (including a half day admin day) to support our Venue Manager in daily operations and will:

• Follow standard procedures (around Restaurant/Functions operations including open/close and supervising staff and their breaks) as well as hands on F&B service
• Enjoy meeting and greeting and building great relationships with guests to create the "fun experiences".
• Interact with guests to seek feedback to understand our successes as well as personally handling any guest complaints in a positive manner
• Coach and guide team members to deliver amazing service and quality standards and work closely with the Venue Manager, Executive Chef, other Supervisors and kitchen team to ensure a seamless operation throughout pass, bar and food service.
• Manage key elements including training, inductions, upskilling, mentoring, probation reviews and performance management of staff as required
• Identify opportunities to upsell and create revenue generating opportunities and ensure staffing levels and wage costs are managed

About You

• Previous Restaurant Supervisor/management experience
• A friendly and enthusiastic nature, you will enjoy working hands on interacting with guests and working closely with our team
• Ability to coach and lead staff in daily operations across our venue
• Excellent communication skills to consult with and provide support to the Restaurant Manager and team
• Have a positive and proactive ‘can do’ attitude and ability to make a difference
• Great presentation, time management and attention to detail.
• Current RSA essential
• Flexibility to work across a 7-day week operation

Why work with us?

• Excellent start and early finish times (no more 4 am finishes!!)
• Competitive Salary
• Discounts across the Aussie World Precinct
• Training opportunities