Restaurant Manager | Taronga Zoo

Trippas White Group; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

Me-Gal at Taronga Zoo, operated by Trippas White Group, is recruiting for a Restaurant Manager/Senior Manager to lead front-of-house teams within a globally recognisable Sydney venue. The role focuses on delivering premium hospitality, mentoring managers and staff, and maintaining impeccable service standards in a high-volume environment.

You will drive training, rosters, and guest satisfaction while upholding RSA, WHS, and regulatory compliance across operations.

Qualifications

• Experience as Restaurant Manager or Venue Manager in hatted restaurants.
• Sound knowledge of RSA, WHS, and hospitality compliance.
• Experience with restaurant technology, reservations, POS and payroll systems.

Responsibilities

• Leading, developing, and coaching the management and service teams
• Setting and maintaining consistently high standards across the venue
• Creating a positive, professional, and accountable team culture
• Delivering regular training and meaningful performance feedback
• Building a service culture based on awareness, timing, and genuine connection
• Managing rosters, labour, and staffing levels in line with trade and budget
• Maintaining strong operational, financial, and compliance standards
• Assisting senior leadership in overseeing guest feedback, reservations, events, and group bookings
• Taking ownership of venue presentation, stock control, and daily operations
• Ensuring compliance with all relevant regulations

Skills

Leadership

Staff development

Hospitality excellence

Guest relationships

Job description

Located within Taronga Zoo and alongside the Wildlife Retreat at Taronga, Me-Gal is a destination restaurant offering an elevated yet relaxed dining experience, with sweeping views across Sydney Harbour.

This December, Me-Gal will enter an exciting new chapter. Following a major renovation, the restaurant will relaunch with a new dining concept, refreshed interiors, and a new menu and culinary direction developed in collaboration with one of Australia’s most respected chefs.

Celebrating Australian produce, generous food, and genuine hospitality, the new Me-Gal will bring together its extraordinary location, connection to the Zoo, and a distinctly Australian approach to dining.

We’re now building the team that will bring this new experience to life. This is an opportunity to join from the beginning and help shape the next chapter of one of Sydney’s most uniquely located restaurants.

The Company

Trippas White Group is a leader in the hospitality industry, managing a portfolio of iconic event venues, restaurants, and bars across Australia. Our premium venues include Sydney Opera House, Centennial Homestead, Botanic House and Terrace in the Botanic Gardens, Infinity, Bar 83, The Australian War Memorial, and Mary Mae's at Brisbane Powerhouse.

With over twenty years of experience, Trippas White has built a reputation for delivering premium-quality food and beverage experiences for all styles of events, from conferences, product launches, and gala dinners to weddings, cocktail parties, and intimate celebrations.

The Opportunity

You will lead from the front, creating an environment where high standards, genuine hospitality, and attention to detail are part of everyday service.

Your responsibilities will include:

• Leading, developing, and coaching the management and service teams
• Setting and maintaining consistently high standards across the venue
• Creating a positive, professional, and accountable team culture
• Delivering regular training and meaningful performance feedback
• Building a service culture based on awareness, timing, and genuine connection
• Managing rosters, labour, and staffing levels in line with trade and budget
• Maintaining strong operational, financial, and compliance standards
• Assisting senior leadership in overseeing guest feedback, reservations, events, and group bookings
• Taking ownership of venue presentation, stock control, and daily operations
• Ensuring compliance with all relevant regulations

About You

You will be an experienced hospitality leader with a proven track record as a Restaurant Manager, Venue Manager, or Senior Assistant Manager in hatted restaurants. You have a genuine passion for hospitality and a natural ability to connect with guests and your team.

You are confident in developing a team, setting clear expectations, and maintaining high standards while remaining calm and present on the floor. Sound knowledge of RSA, WHS, and hospitality compliance is essential, and experience with restaurant technology, reservations, POS, and payroll systems will be beneficial.

Trippas White Group is an Equal Opportunity Employer and encourages Indigenous and First Nations Australians to apply.