Assistant Restaurant Manager | Eureka 89

Journey Beyond; City of Melbourne; Hybrid; AUD 65,000 - 85,000; Full time

Job summary

Journey Beyond is seeking an energetic Assistant Restaurant Manager to lead front-of-house operations in a premium hospitality setting. You will work closely with the Operations Manager to drive exceptional events and dining experiences and to foster a positive team culture.

This full-time, hands-on leadership role requires passion for developing people, driving performance, and delivering memorable guest experiences in a fast-paced environment. Sponsorships are not available at this time.

Qualifications

• Experience managing premium restaurant/events environments.
• Proven ability to lead and develop guest-centric teams.
• Strong understanding of hospitality operations, including labour, stock, and compliance.

Responsibilities

• Lead floor operations during service to deliver exceptional guest experiences.
• Inspire and develop a high-performing front-of-house team.
• Collaborate with Operations Manager to drive venue performance and efficiencies.
• Coordinate with kitchen, events, and sales teams to ensure seamless dining and events.
• Maintain service standards and venue presentation.

Skills

Guest service leadership

Team development

Operations management

RSA

First aid

Food safety

Reservation systems

Communication

Tools

Reservations systems

Job description

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us

Eureka 89 is the stunning events and dining space on the top floor of Eureka Tower in Melbourne. We host a wide variety of events - corporate lunches, dinners or cocktail parties, media launches, private milestone celebrations and weddings. We also operate a chef's tasting dining room, open to the public throughout the week.

About Journey Beyond

Journey Beyond is Australia's leading experiential tourism group, operating 35 brands across Australia and New Zealand that connect guests to the land and to each others. The group was formed in 2016 and now includes:

• Rail & Touring: Iconic trains: The Ghan, Indian Pacific, Great Southern, The Overland and Vintage Rail Journeys, the Murray Princess, Adelaide Sightseeing, premium small-group outback operator Outback Spirit and New Zealand coach tour specialist Grand Pacific Tours.
• Resorts & Lodges: Ayers Rock Resort, Kakadu Crocodile Hotel, Kingfisher Bay Resort and K'gari Beach Resort, Sal Salis Ningaloo Reef and Monarto Safari Resort.
• Experiences & Attractions: Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises, Journey Beyond Cruise Sydney, Melbourne Skydeck, Eureka 89, Alice Springs Telegraph Station, Exmouth Dive and Whalesharks Ningaloo, Mosman Gorge Cultural Centre, Captain Cook Cruises Sydney & Perth, Starship Sydney, The Jackson, Bells Functions, Swan Valley Tours, Red Cat Adventures, Whitsunday Jetski Tours, K'gari Explorer Tours, and Island Connections: Bruny Island, the Whitsundays, K'gari, Darwin -Mandorah, Tiwi Islands and Groote Eylandt.

About The Role

We're seeking an energetic, guest-focused Assistant Restaurant Manager to join our leadership team and help deliver exceptional events and dining experiences in a premium hospitality environment. Working closely with the Operations Manager, you'll play a key role in the day-to-day running of the venue, leading front-of-house teams, supporting operational excellence, and ensuring every guest experience is memorable.

This is a full-time, hands-on leadership opportunity for someone who thrives in a fast-paced environment and is passionate about developing people, driving performance, and creating a positive team culture.

Unfortunately, the business is not able to provide any sponsorships at this time.

What You'll Be Doing

• Lead the floor during service, creating exceptional guest experiences and setting the standard for premium hospitality
• Inspire, coach and develop a high-performing team, fostering a positive and engaging workplace culture
• Partner with the Operations Manager to drive venue performance, operational excellence and efficiencies
• Collaborate with kitchen, events and sales teams to deliver seamless and memorable dining and event experiences
• Take ownership of day-to-day operations, ensuring impeccable service standards, compliance and venue presentation

About You

You are a passionate hospitality professional who leads from the front and enjoys creating exceptional experiences for both guests and team members. You bring strong operational knowledge, a collaborative leadership style and a genuine enthusiasm for premium food, beverage and events.

To be successful in this role, you'll have:

• Previous management or leadership experience within a premium restaurant, dining or events environment
• Demonstrated success leading and developing high-performing, guest-centric teams
• Strong understanding of hospitality operations, including labour management, stock control and compliance
• A current RSA Certificate
• First Aid and CPR qualifications
• Safe Food Handling certification (or willing to obtain one)
• Experience using reservation and venue management systems
• Excellent communication and relationship-building skills
• A proactive, positive and solutions-focused approach
• The ability to remain calm, adaptable and effective in a fast-paced environment
• Availability to work a rotating roster across Monday to Sunday, including evenings, weekends and public holidays