Restaurant Manager: Lead Team, Drive Service Excellence

JAYLA AUSTRALIA PTY LTD; Gold Coast City; On-site; AUD 72,000 - 88,000; Full time

Benefits offered by this job

Staff discounts

Supportive team environment

Leadership development opportunities

Job summary

JAYLA AUSTRALIA PTY LTD – Mount Nathan QLD is seeking an experienced Restaurant Manager to lead our busy dining operation. You will oversee daily service, coordinate with the kitchen, and drive guest satisfaction in a hands‑on leadership role.

We offer an annual salary of 80,000 AUD plus superannuation, permanent full‑time employment, staff discounts and a supportive team environment with opportunities to grow leadership and operational skills.

Qualifications

• Two years of restaurant management experience.
• Diploma or higher in hospitality management or equivalent.
• Strong leadership and communication skills.
• Experience managing rosters, stock and operating budgets.

Responsibilities

• Manage daily restaurant operations and maintain service standards.
• Lead, train and supervise the front-of-house team; coordinate with the kitchen.
• Prepare rosters and manage staffing to meet needs and labour budgets.
• Review menus, pricing and feedback with chefs.
• Coordinate bookings, functions and promotional events.
• Oversee purchasing, stock control and supplier orders within budgets.
• Monitor sales, expenses and financial records.
• Ensure food safety and liquor compliance.
• Handle customer enquiries and complaints professionally.
• Assist with reservations and floor service when required.
• Support recruitment, induction and performance management.

Skills

Leadership

Communication

Team development

Roster management

Stock management

Labour cost control

Budgeting

Food safety

Customer service

Education

Diploma/Advanced Diploma/Associate Degree in Hospitality Management

Job description

JAYLA AUSTRALIA PTY LTD – Mount Nathan QLD is seeking an experienced Restaurant Manager to lead our busy dining operation. You will oversee daily service, coordinate with the kitchen, and drive guest satisfaction in a hands‑on leadership role.

We offer an annual salary of 80,000 AUD plus superannuation, permanent full‑time employment, staff discounts and a supportive team environment with opportunities to grow leadership and operational skills.