Restaurant Manager – Evening Service & Events Lead

The Green; Brisbane; On-site; AUD 65,000 - 95,000; Full time

Job summary

The Green in Brisbane is seeking a full-time Restaurant Manager to own the evening trade and our events program. You will lead front-of-house operations, plan dinner service, forecast demand and pricing, and grow bookings for functions.

Reporting to the head chef, you will recruit and train staff, manage rosters and wage costs, and ensure food safety, liquor and WHS compliance across busy service and events.

Qualifications

• A Diploma or higher in hospitality or business, or at least three years managing a restaurant or comparable venue.
• Proven experience leading a front of house team, including recruitment, training, rostering and performance management.
• Demonstrated experience planning and delivering functions, events or catering.
• Strong commercial skills across purchasing, stock control, cash handling and budget reporting.
• Sound knowledge of food safety, workplace health and safety and liquor licensing obligations.
• Current RSA, and Food Safety Supervisor certification or willingness to obtain.
• Available for an evening and weekend focused roster, with flexibility to cover events on any day.
• Calm under pressure, warm with guests, and confident leading a full service.

Responsibilities

• Take overall responsibility for the running of evening trade and the standard of service we deliver.
• Plan and direct dinner service across a la carte and set menu.
• Build the case for and roll out extended dinner trade to additional nights, including forecasting, staffing and costing.
• Manage the events, functions and catering program end to end, from enquiry and quoting through to delivery, across bookings on any day of the week.
• Plan the dinner and set menus with our head chef, and cost bespoke menus for events.
• Set pricing across the food and beverage offer.
• Recruit, train, supervise and lead the front of house team, and direct the head chef and kitchen during evening trade and events.
• Build and manage evening and event rosters, control wage costs, and approve timesheets and leave for processing by our bookkeeper.
• Arrange purchasing, negotiate with suppliers and manage event specific hire and supply.
• Maintain stock levels and financial records, and monitor revenue, cost of goods and performance against budget.
• Ensure compliance with food safety, liquor licensing and workplace health and safety, and direct our cleaning contractors.
• Confer with guests to assess satisfaction with the food and service, and act on what you learn.
• Take reservations, greet guests and assist with orders during peak periods

Skills

Front of house leadership

Staff rostering

Recruitment & training

Events planning

Purchasing & stock control

Budget reporting

Customer service

Education

Diploma or higher in hospitality or business

3+ years restaurant management experience

Current RSA certification

Food Safety Supervisor certification

Job description

The Green in Brisbane is seeking a full-time Restaurant Manager to own the evening trade and our events program. You will lead front-of-house operations, plan dinner service, forecast demand and pricing, and grow bookings for functions.

Reporting to the head chef, you will recruit and train staff, manage rosters and wage costs, and ensure food safety, liquor and WHS compliance across busy service and events.