Restaurant Manager

Zambos Bathurst PL; Bathurst; Sur place; AUD 45 000 - 55 000; Plein temps

Résumé du poste

Zambrero in Bathurst is seeking an energetic team member for a full-time/part-time role, focused on delivering an exceptional customer experience and maintaining high food quality. You will help create a positive workplace culture and contribute to daily operations in a fast-paced restaurant.

The role emphasizes customer service, teamwork, and adherence to Zambrero values, with opportunities for development within a supportive team environment.

Qualifications

• Experience in restaurant or hospitality environments.
• Strong focus on customer service and teamwork.
• Ability to speak clearly and listen to customers.
• Australian work rights at time of application.

Responsabilités

• Ensuring efficient day to day operations.
• Being a role model for the Zambrero values and culture.
• Ensuring great-tasting, high-quality food is served and exceptional customer service is maintained at all times.
• Food safety certification must be obtained within the probation period.
• Listening to customer feedback and consistently working to ensure positive customer experiences.
• Driving a culture of continuous improvement.
• Participating in team meetings.
• Ensuring stock is rotated and stored appropriately.
• Some administration duties such as paperwork, signing off orders and some cash handling duties.
• Managing daily and weekly cleaning of the production areas, dining room and general restaurant.
• Participating in and communication of marketing promotions.
• Ensuring safety and security standards are recognised and upheld.

Description du poste

We have an exciting opportunity available for an energetic team member who is ready to be a part our team and grow their career.

As a full-time/part-time team member, you will be responsible for setting the highest standard in all areas of the restaurant including the customer experience and the workplace culture.

You will be delivering a positive and memorable customer experience.

You will ensure food is prepared, presented and served to the highest standard.

You will be passionate about building a positive culture within the restaurant - focused on exceptional customer service, working together, helping those in need and making Zambrero an enjoyable place to work.

Position Duties

• Ensuring efficient day to day operations.
• Being a role model for the standards and behaviours consistent with the Zambrero values and culture.
• Ensuring great-tasting, high-quality food is served and exceptional customer service is maintained at all times.
• Food safety certification must be obtained within the probation period.
• Listening to customer feedback and consistently working to ensure positive customer experiences.
• Driving a culture of continuous improvement.
• Participating in team meetings.
• Ensuring stock is rotated and stored appropriately.
• Some administration duties such as paperwork, signing off orders and some cash handling duties.
• Managing daily and weekly cleaning of the production areas, dining room and general restaurant
• Participating in and communication of marketing promotions.
• Ensuring safety and security standards are recognised and upheld.

Key Selection Criteria

• Previous restaurant/hospitality experience
• Passionate about our humanitarian values and ready to make a difference
• Positive, happy and smiling - able to build on the great workplace culture and provide exceptional customer service
• An engaged and energetic team player - celebrates shared success and willing to go the extra mile to help the team
• Ability to speak clearly and listen attentively to both customers and colleagues
• Ability to maintain a professional, well-groomed and neat appearance at all times
• Ability to multi - task and adapt to changing customer levels as required
• Ability to adapt and succeed in a fast paced environment
• Attention to detail when executing office administration tasks and duties
• Assistant manager experience is required for this position
• Australian work rights must be held at time of application

This position offers significant development opportunities. For further information regarding Zambrero including our vision, team and founder, please refer to our website www.zambrero.com.