Restaurant Manager

Zambrero; Ulladulla; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Discounts via Zam Perks! program

Wellbeing resources and perks

Career growth opportunities

Team environment and support

Flexible work hours

Job summary

Zambrero in Ulladulla, NSW, is seeking a Restaurant Manager to lead daily operations, drive exceptional customer service, and manage the team and financial results.

You’ll hire, train, schedule, conduct performance reviews, and ensure food safety and quality standards while fostering a positive workplace culture. Flexible hours and a dynamic, community-focused environment make this a rewarding role.

Qualifications

• Proven track record leading restaurant teams.
• Strong focus on customer service and culture.

Responsibilities

• Lead the customer experience and workplace culture.
• Manage the team: hiring, training, performance reviews, rostering, and issue resolution.
• Ensure food is prepared, presented, and served to high standards.
• Handle stock ordering and supplier relationships.
• Oversee office admin, budgeting, and cost controls.

Skills

Leadership

Customer service

Job description

Development opportunities – become the next leader in our team

We are on the hunt for a Restaurant Manager to join our Zam fam!

About Us

We are Zambrero. Australia's largest Mexican franchise offering healthy, fresh food while fighting world hunger. We are a quick-service restaurant that offers tasty burritos, bowls, nachos, and tacos filled with homemade guac and other goodies. For you, that means you will always work with yummy fresh ingredients that won’t leave you smelling like you just came from work. Our restaurants are open day and night so you can be flexible and keep up your work, school and play.
But we are not just a healthy quick-service restaurant! We also donate one meal to someone in need for every bowl or burrito bought at Zambrero through our Plate 4 Plate initiative.

What you’ll do

As a Restaurant Manager, you will be responsible for setting the highest standard in all areas of the restaurant including the customer experience, the workplace culture, and the financial results.

Managing your team, including hiring, training, performance reviews, rostering, and resolving any employee issues including grievances

Ensuring food is prepared, presented, and served to the highest standard.

Ordering of stock from various suppliers

Office administration duties such as paperwork, banking, cash handling, payroll, and reviewing policies

Compiling, preparing, and maintaining profit and loss statements, budgets, and cost controls with regard to cost of goods and labour

Managing daily and weekly cleaning of the production areas, dining room, and general restaurant

Ensuring safety and security standards are recognised and upheld, and that employees are effectively trained in Workplace Health and Safety

What you’ll bring

We’d love for you to join us if you’ve got what we need:

• Passionate about our humanitarian values and ready to make a difference
  
• Passionate about building a positive culture within the restaurant– focused on exceptional customer service, working together, helping those in need and making Zambrero an enjoyable place to work

What we offer

• Have access to Zam Perks!, our Perks and Benefits program:
  - Discounts from over 400 retailers Australia-wide, like Coles, JB Hi Fi, the Iconic, Myer and more!
  - Access workout videos, recipes, financial tips and more designed to support your wellbeing
• Contribute to fighting world hunger one plate at a time
  
• Grow your career. We’ve had great success stories from Team Members stepping into roles such as Restaurant Managers or even joining the Zambrero Support Office
  
• Join a fun and dynamic team
  
• Flexible work hours so you can put your priorities first - finish work before midnight
  
• Clean work environment and minimal equipment that doesn’t leave you feeling oily

Want to learn more about Zambrero including our story, vision, and founder? Have a look at our website at www.zambrero.com.au