Restaurant Manager

The Colley Terrace Hotel; Adelaide; On-site; AUD 75,000 - 110,000; Full time

Benefits offered by this job

Comprehensive training programs

Discounted hotel dining options

Vibrant, collaborative team culture

Job summary

The Colley Terrace Hotel in Glenelg, SA, is seeking a Restaurant Manager to oversee daily restaurant operations and lead a dedicated front-of-house team in a dynamic hospitality venue.

You will recruit and train staff, manage rosters and labor costs, ensure compliance with safety standards, and work closely with the kitchen to uphold food quality and service excellence. This role offers a competitive salary and opportunities for growth.

Qualifications

• Experience in a senior restaurant leadership role is required.
• Proven ability to recruit, train, and supervise front of house staff.
• Strong knowledge of food safety and WHS compliance.
• Excellent communication and guest service skills.
• Experience with budgeting, labour cost control, and profitability.
• Proficiency with hotel management software and POS systems.

Responsibilities

• Manage day-to-day restaurant operations to ensure smooth service.
• Recruit, train, and supervise front of house staff.
• Prepare rosters and manage labor costs for efficiency.
• Deliver outstanding customer service and resolve feedback.
• Ensure compliance with Food Safety Standards and WHS.
• Monitor stock levels and maintain supplier relationships.
• Manage budgets and food & beverage costs.
• Track sales and implement revenue enhancement initiatives.
• Collaborate with kitchen to maintain quality and standards.
• Prepare operational and financial reports for senior management.
• Support marketing initiatives and community engagement.
• Foster a positive, teamwork-driven workplace culture.

Skills

Leadership

People management

Customer service

Communication

Hotel operations

Hotel management software

POS systems

Decision making

Guest interaction

Tools

POS systems

Hotel management software

Job description

The Restaurant Manager is a pivotal role at The Colley Hotel, a dynamic multi-faceted hospitality venue located in the heart of Glenelg, SA. The Restaurant Manager is responsible for ensuring the smooth daily operations of the hotel restaurant, with a focus on exceptional customer service and efficient management of the team.

What you'll be doing

Manage the day-to-day operations of the restaurant to ensure efficient and smooth service

Recruit, lead, train, mentor and supervise front of house staff

Prepare staff rosters and manage labor costs to maximise operational efficiency

Deliver outstanding customer service and professionally resolve customer feedback and complaints

Ensure compliance with Food Safety Standards, Workplace Health and Safety (WHS), liquor licensing requirements and company policies.

Monitor stock levels, order supplies and maintain strong supplier relationships

Manage budgets, control food and beverage costs and improve profitability

Monitor sales performance and implement initiatives to increase revenue and customer satisfaction

Work closely with the kitchen team to maintain exceptional food quality, presentation and service standards

Prepare operational and financial reports for senior management

Assist with marketing initiatives, promotions and community engagement activities

Foster a positive workplace culture built on teamwork, accountability and continuous improvement

What we're looking for

Minimum 3 years of experience in a similar Restaurant Manager role within the hospitality industry

Strong leadership and people management skills, with the ability to motivate and develop a team

Excellent communication and interpersonal skills, with the ability to interact with guests and staff at all levels

Proficient in using hotel management software and point-of-sale systems, H&L system

Thorough understanding of hotel operations, including high-quality customer service, food and beverage

Demonstrated ability to work under pressure and make quick decisions to resolve issues

A passion for the hospitality industry and a commitment to delivering exceptional customer service

What we offer

The Colley Hotel is committed to providing a positive and rewarding work environment for our employees. We offer a competitive salary, opportunities for career advancement, and a range of benefits, including:

• Comprehensive training and development programs
• Discounted hotel dining options
• A vibrant, collaborative, and supportive team culture

About us

The Colley Hotel is a leading hospitality destination in Glenelg, South Australia, offering a range of dining, and event facilities. With a strong focus on exceptional customer service and a commitment to sustainable practices, we pride ourselves on creating memorable experiences for our guests. As a growing business, we are always seeking talented and passionate individuals to join our team and contribute to our continued success.