Restaurant Manager

seek.com.au; North Lakes; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Staff meal discounts

Competitive remuneration

Career development opportunities

Job summary

Seek.com.au is hiring an experienced Restaurant Manager for a full-time, on-site role in the Moreton Bay Region, QLD. You will lead daily operations, manage a diverse team, ensure quality and safety, and drive profitability while delivering exceptional dining experiences.

The role requires strong leadership, budgeting, and customer service skills, with flexibility to work evenings, weekends, and holidays. RSA and First Aid certifications are advantageous.

Qualifications

• 3–5 years of restaurant management experience.
• Proven track record of strong financial results.
• Leadership and communication skills.
• Strong knowledge of food safety and hygiene regulations.
• Proficiency with POS software / restaurant management systems.
• Budgeting, cost control and P&L management experience.
• Customer service excellence and diplomacy.
• Willingness to work evenings, weekends and holidays.

Responsibilities

• Oversee all aspects of daily restaurant operations and service delivery.
• Lead, recruit, train and motivate front-of-house and back-of-house staff.
• Manage staff scheduling and rostering for peak periods.
• Control food and beverage costs and manage inventory.
• Ensure compliance with health, safety and hygiene regulations and audits.
• Handle customer complaints professionally and drive retention.
• Develop and implement marketing initiatives to drive demand.
• Analyse financial performance and manage budgets toward targets.
• Foster a positive team culture and staff development.
• Maintain restaurant facilities and ambience to high standards.
• Oversee social media and booking platform marketing.

Skills

Restaurant management

Leadership

Communication

Food safety

POS software

Budgeting

Customer service

Flexibility

RSA certification

First Aid

Tools

Restaurant management systems

Job description

We are seeking an experienced and dynamic Restaurant Manager to lead our hospitality operations in the Moreton Bay Region, QLD. This is a full-time position based on-site at our restaurant location. As Restaurant Manager, you will be the driving force behind our establishment's success, responsible for delivering exceptional dining experiences, managing day-to-day operations, and leading a talented team. You will play a pivotal role in maintaining our reputation for excellence whilst driving profitability and customer satisfaction. This is a strategic position that directly impacts the financial performance and brand reputation of our restaurant.

Key responsibilities

• Oversee all aspects of daily restaurant operations, including service delivery, food quality, and customer satisfaction
• Lead, recruit, train and motivate front-of-house and back-of-house staff to ensure consistent service excellence
• Manage staff scheduling, rostering and ensure adequate coverage during peak trading periods
• Monitor and control food and beverage costs, manage inventory and implement cost-saving initiatives without compromising quality
• Maintain compliance with health, safety and food hygiene regulations, and undertake regular audits
• Handle customer complaints and concerns professionally, ensuring resolution and retention
• Develop and implement marketing strategies to drive customer acquisition and loyalty
• Analyse financial performance, manage budgets and work towards revenue targets
• Foster a positive team culture and support staff development and career progression
• Maintain restaurant facilities, equipment and ambiance to the highest standards
• Handle Social Media Marketing and the Restaurants Booking Platform Marketing

What we’re looking for

• Minimum 3-5 years' experience in restaurant management or a similar hospitality management role
• Proven track record of successfully managing a restaurant team and delivering strong financial results
• Excellent leadership and communication skills with the ability to motivate and develop staff
• Strong knowledge of food safety, hygiene standards and hospitality industry regulations
• Proficiency in restaurant management systems and point-of-sale (POS) software
• Sound financial acumen with experience in budgeting, cost control and P&L management
• Customer service excellence and ability to handle challenging situations with diplomacy and professionalism
• Flexibility and willingness to work evenings, weekends and public holidays as required
• Certification in Responsible Service of Alcohol (RSA) or willingness to obtain
• First Aid certification or willingness to obtain is advantageous

What we offer

We believe in supporting our employees and fostering a positive workplace culture. We offer competitive remuneration, staff meal discounts and a supportive work environment. Career development opportunities are available for ambitious team members who demonstrate commitment and excellence. We value work-life balance and, where possible, offer flexibility in scheduling. Our team is our greatest asset, and we are committed to supporting your wellbeing and professional growth.

About us

We are a private restaurant establishment committed to delivering outstanding dining experiences in the Redcliffe area. Our focus is on quality food, exceptional service and creating memorable moments for our guests. We pride ourselves on maintaining high standards across all aspects of our operations and fostering a welcoming atmosphere where both staff and customers feel valued. We are dedicated to building a thriving business through quality, innovation and genuine hospitality.