Restaurant & Bar Manager: Lead Guest Experience & F&B

NOVOTEL; Sunshine Coast Regional; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Global accommodation discounts

F&B discounts for staff

LearnYourWay training platform

Service anniversary recognition

Accor tenure milestones

Job summary

Novotel Sunshine Coast Resort and Convention Centre is looking for an experienced Restaurant & Bar Manager to lead day-to-day operations of Sola Restaurant & Bar, Deli Cafe and hotel pop-up venues.

This hands-on leadership role focuses on floor presence, guest connections and developing a high-performing Food & Beverage team, ensuring service excellence and memorable guest experiences.

Qualifications

• Minimum 3 years experience leading a restaurant, bar or Food & Beverage operation.
• Strong leadership and a passion for developing people.
• Genuine focus on guest experience and service excellence.
• Strong knowledge of restaurant and beverage operations.
• Commercial awareness and experience managing costs and budgets.
• Excellent communication, organisation and problem-solving skills.
• Current RSA certificate.
• Flexibility to work evenings, weekends and public holidays.
• Experience with Micros, Opera and 7Rooms is highly desirable.

Responsibilities

• Lead the daily operations of Sola Restaurant & Bar, Deli Cafe and hotel pop-up venues.
• Inspire, coach and develop the Food & Beverage team.
• Create memorable guest experiences and drive service excellence.
• Manage guest feedback and confidently resolve service issues.
• Oversee restaurant presentation, beverage service and compliance.
• Manage stock, costs and daily operational requirements.
• Work closely with Kitchen and wider hotel teams to deliver seamless service.

Skills

Leadership

Guest experience

Communication

Problem-solving

Organisational skills

Budget awareness

Flexibility to work evenings/weekends

Education

RSA certificate

Tools

Micros

Opera

7Rooms

Job description

Novotel Sunshine Coast Resort and Convention Centre is looking for an experienced Restaurant & Bar Manager to lead day-to-day operations of Sola Restaurant & Bar, Deli Cafe and hotel pop-up venues.

This hands-on leadership role focuses on floor presence, guest connections and developing a high-performing Food & Beverage team, ensuring service excellence and memorable guest experiences.