Resort Administrator - Flexible Hours, Engaging Community

iCIMS, Inc.; Forster; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive remuneration

Work-life balance with flexible hours

Employee Assistance Program (EAP)

Job summary

Palm Lake Resort Forster Lakes is seeking a Resort Administrator to provide warm, front-line guest experiences and support Resort Caretakers with administrative, financial, and customer service duties. The role is full-time, Monday–Friday, 38 hours per week, ensuring a well-organised and welcoming environment for residents, visitors and staff.

You will bring at least two years in admin or sales support, strong MS Office skills, excellent organisational abilities, and a proactive, team-friendly

Qualifications

• Minimum two years of experience in an administrative or sales support role.
• Strong computer skills across Microsoft Office (Word, Excel, PowerPoint, Publisher and Outlook).
• Excellent organisational and time management skills with high attention to detail.
• Proactive, positive, and professional attitude with strong interpersonal skills.
• Flexibility and patience when working with elderly residents.
• Ability to work independently and as part of a team.
• Current C-class driver’s licence.

Responsibilities

• Provide a warm and engaging welcome to residents, guests and visitors.
• Assist with banking, mail, purchase orders, expenditure requests, and invoice preparation.
• Maintain and control the resort’s key register and ensure accurate record keeping.
• Answer telephone enquiries and perform mail-outs as required.
• Gather and collate data, create and maintain documents and spreadsheets, and manage printing and distribution needs.
• Assist with planning and coordination of resort functions, bistro meals, and sales events, including set-up and attendance.
• Produce and distribute correspondence, memos, letters, and forms.
• Maintain confidential records and filing systems.
• Manage petty cash control and reconciliation.
• Support the Resort Manager with general administrative tasks and ad-hoc duties as required.

Skills

Organisational skills

Interpersonal skills

Time management

Customer service

Independent work

Education

Experience in administrative or sales support

Tools

Microsoft Office

Word

Excel

Outlook

Publisher

PowerPoint

Job description

Palm Lake Resort Forster Lakes is seeking a Resort Administrator to provide warm, front-line guest experiences and support Resort Caretakers with administrative, financial, and customer service duties. The role is full-time, Monday–Friday, 38 hours per week, ensuring a well-organised and welcoming environment for residents, visitors and staff.

You will bring at least two years in admin or sales support, strong MS Office skills, excellent organisational abilities, and a proactive, team-friendly