Residential Quality Assurance Expert

Youi Insurance; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Company car

Fuel card

Mobile business tools

Free skin checks

Flu jabs

Wellbeing sessions

Discounted gym access

Discounted Youi insurance

Job summary

Youi Insurance in Sydney is seeking a Home Quality Assurance Consultant to ensure repairs meet quality, safety, and customer service standards. You will review workmanship, assess against codes, and report findings to drive improvements.

You will work autonomously, collaborate with builders and service providers, and support better outcomes for customers and the business, with opportunities for training and growth.

Qualifications

• Conduct objective quality assurance reviews of completed home repairs and restoration work.
• Assess workmanship against building codes, regulations, industry standards and repair scope requirements.
• Provide factual and evidence-based reporting on repair quality and trends.

Responsibilities

• Conduct objective QA reviews of home repairs and restoration work.
• Assess workmanship vs codes, regulations and standards.
• Provide reporting on repair quality and opportunities for improvement.
• Collaborate with builders, contractors and service providers to promote quality outcomes and customer satisfaction.
• Monitor adherence to workplace health and safety across repair activities.
• Coordinate with Claims, Assessing and operations to drive consistency and best practices.

Job description

Youi Insurance in Sydney is seeking a Home Quality Assurance Consultant to ensure repairs meet quality, safety, and customer service standards. You will review workmanship, assess against codes, and report findings to drive improvements.

You will work autonomously, collaborate with builders and service providers, and support better outcomes for customers and the business, with opportunities for training and growth.