Residential Manager

E4 People; Sydney; On-site; AUD 117,000 - 143,000; Full time

Job summary

E4 People is seeking an experienced Facility Manager for a premium residential aged care home on Sydney's Lower North Shore. You will lead the residence's operations, ensuring exceptional resident care while driving occupancy, financial performance and compliance in a high‑performing environment.

This hands‑on executive role requires strategic leadership, clinical credibility as an AHPRA‑registered nurse, and the ability to balance resident outcomes with commercial objectives.

Qualifications

• Experience as Facility Manager in residential aged care.
• Current AHPRA registration as a Registered Nurse.
• Comprehensive knowledge of residential aged care funding, accreditation and regulatory requirements.
• Strong operational and financial acumen with proven budget, staffing and occupancy management.
• Proven leadership capabilities and ability to mentor senior teams.
• Deep understanding of quality, compliance and continuous improvement.

Responsibilities

• Lead the overall day‑to‑day operation of the residential aged care home with high care standards.
• Drive occupancy growth towards 100% while maintaining quality outcomes.
• Oversee compliance with Aged Care Quality Standards and regulatory requirements.
• Manage financial performance: budgets, expenditure, income and reporting.
• Lead and develop the management team to foster a high‑performing culture.
• Monitor clinical care, quality systems and audits for positive resident outcomes.
• Oversee AN‑ACC processes and funding submissions accurately.
• Build strong relationships with residents, families and staff.

Skills

Facility management

Leadership

Strategic thinking

People management

Occupancy growth

Regulatory compliance

Education

AHPRA-registered nurse

Job description

Details

Work Type: Permanent

Salary Range: $130,001+

Whats on Offer: Drive operational excellence and increased occupancy at this large Nursing Home on the North Shore

Description

A premium residential aged care home in Sydney's Lower North Shore is seeking an experienced and clinically capable Facility Manager to lead the residence through its next phase of growth.

This is a highly rewarding opportunity for a strategic, commercially minded and people-focused leader who thrives in a high-performing residential aged care environment. You will play a key role in leading the overall operation of the home, supporting exceptional resident care and experience while driving occupancy, financial performance, compliance and team capability.

The residence is already home to a strong and established leadership team and has recently completed its re-registration process successfully. The role presents an opportunity to build on that strong foundation while leading the home towards full occupancy and continued operational excellence.

If you are an experienced Facility Manager, current AHPRA-registered clinician, and confident senior leader with strong operational and financial acumen, this role offers the chance to make a genuine impact while leading a premium residential aged care environment.

About the Role

As the overall operational leader of the residential aged care home, you will lead, optimise and continuously improve all aspects of the residence.
This role combines operational leadership, clinical and quality oversight, financial management, people leadership, regulatory compliance and resident experience within a premium residential aged care environment.
You will lead a multidisciplinary management team, ensuring residents receive exceptional care and services while the home operates efficiently, maintains strong occupancy and achieves its quality, compliance and financial objectives.
This is a hands‑on executive leadership role requiring a leader who can balance resident outcomes with commercial and operational performance.

Key Responsibilities

• Lead the overall day-to-day operation of the residential aged care home, ensuring consistently high standards of care, service and resident experience
• Drive occupancy growth towards 100% while maintaining quality outcomes and ensuring appropriate staffing and resources
• Oversee compliance with the Aged Care Quality Standards, relevant legislation, regulatory requirements and organisational policies
• Manage the financial performance of the home, including budgets, expenditure, income, staffing costs, resources and financial reporting
• Lead and develop the management team, fostering an accountable, collaborative and high-performing culture
• Monitor clinical care, quality systems, audits, incidents, complaints and continuous improvement activities to ensure positive resident outcomes
• Oversee AN-ACC processes and funding submissions, ensuring claims and validation requirements are accurate, complete and timely
• Build strong relationships with residents, families, representatives, staff, health professionals, contractors and external stakeholders

About You

You are a strategic, compassionate and highly accountable leader who genuinely puts residents and their experience at the centre of decision-making.
You will also bring:

• Previous experience as a Facility Manager / Executive Manager within residential aged care, with a proven track record of senior leadership
• Current AHPRA registration as a Registered Nurse, with strong clinical credibility and understanding of contemporary aged care practice
• Comprehensive knowledge of residential aged care, including funding, accreditation, regulatory requirements, complaints management, restrictive practices and SIRS
• Strong operational and financial acumen, with demonstrated experience managing budgets, staffing, resources and occupancy
• Proven leadership capability, including developing senior teams, managing performance, mentoring staff and building a positive workplace culture
• Strong understanding of quality, compliance and continuous improvement, with the ability to translate complex regulatory requirements into practical action

About E4 People

E4 People has been a specialist healthcare recruitment partner since 2012. Over the past decade we have built deep relationships across aged care, allied health, and hospital settings throughout Australia. When you work with us, you get more than a single job opening. You get a recruiter who understands the sector, knows the leadership teams, and can talk honestly about culture, career pathways and where your skills will be valued.
What this looks like in practice:

• A dedicated consultant who works with you on your career, not just this role
• Honest market insight on salary, growth, and where the sector is moving
• Discreet, professional handling at every stage. We do not share your details without permission
• Ongoing support post placement, because the right fit matters longer than the offer date

We are proud that many of the candidates we place return to us years later for their next career move. That is the standard we aim for on every search.

Dougie Smullen
Senior Recruitment Consultant
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