Residential Manager

E4 People; Gosford; On-site; AUD 153,000 - 187,000; Full time

Benefits offered by this job

5 weeks annual leave

Salary Packaging

Job summary

A brand-new, hotel-style residential aged care home in Kincumber is seeking an experienced and commercially minded Facility Manager to lead the home during an exciting period of growth and continued development.

As the Facility Manager, you will oversee operational, clinical, financial, people and regulatory performance with a focus on safe, high-quality, resident-centered care and a distinctive model designed around resident choice and independence.

Qualifications

• Current Registered Nurse registration with AHPRA.
• Significant experience managing a residential aged care home.
• Proven experience leading multidisciplinary teams across clinical, hospitality and support functions.
• Demonstrated understanding of budgets, labour costs, revenue and expenditure.

Responsibilities

• Provide overall leadership and accountability for the safe, effective and financially sustainable operation of the home.
• Lead and develop the Clinical Managers, Hospitality Manager, Home Administrator and wider leadership team.
• Drive occupancy, AN-ACC outcomes, expenditure, labour costs and broader financial performance in line with targets.
• Build a high-performing culture through coaching, feedback and performance management.
• Champion the resident-directed model of care, ensuring choice, independence and community connection.

Skills

RN registration

Aged care leadership

People leadership

Education

Nursing qualification (RN)

Job description

A brand-new, hotel-style residential aged care home in Kincumber is seeking an experienced and commercially minded Facility Manager to lead the home during an exciting period of growth and continued development.

Having opened just before Christmas and now fully occupied across three levels, this is a unique opportunity for an experienced aged care leader to take the reins of a modern home built around a different approach to residential aged care. If you are an experienced Facility Manager, strong people leader and commercially minded aged care professional, this role offers the chance to lead a distinctive home where resident experience sits at the heart of everything.

About the Role

As the Facility Manager, you will have overall responsibility for the operational, clinical, financial, people and regulatory performance of the home. This role combines operational leadership, clinical oversight, financial management, people leadership and resident experience, with a strong focus on creating a safe, high-quality and relationship-centred home. The home operates under a distinctive model of care designed around resident choice and independence, supported by neighbourhood-based teams and dedicated hospitality functions. Residents are encouraged to determine how they spend their day — from choosing when they wake and eat through to participating in community activities — creating a genuine shift away from traditional institutional models of care.

Key Responsibilities

• Provide overall leadership and accountability for the safe, effective and financially sustainable operation of the home
• Lead and develop the Clinical Managers, Hospitality Manager, Home Administrator and wider leadership team
• Drive occupancy, AN-ACC outcomes, expenditure, labour costs and broader financial performance in line with agreed targets
• Build a high-performing culture through clear expectations, coaching, feedback, performance management and professional development
• Champion the home's resident-directed model of care, ensuring choice, independence and community connection are embedded into everyday practice

A brand-new, hotel-style residential aged care home in Kincumber is seeking an experienced and commercially minded Facility Manager to lead the home during an exciting period of growth and continued development.

Having opened just before Christmas and now fully occupied across three levels, this is a unique opportunity for an experienced aged care leader to take the reins of a modern home built around a different approach to residential aged care. If you are an experienced Facility Manager, strong people leader and commercially minded aged care professional, this role offers the chance to lead a distinctive home where resident experience sits at the heart of everything.

About the Role

As the Facility Manager, you will have overall responsibility for the operational, clinical, financial, people and regulatory performance of the home. This role combines operational leadership, clinical oversight, financial management, people leadership and resident experience, with a strong focus on creating a safe, high-quality and relationship-centred home. The home operates under a distinctive model of care designed around resident choice and independence, supported by neighbourhood-based teams and dedicated hospitality functions. Residents are encouraged to determine how they spend their day — from choosing when they wake and eat through to participating in community activities — creating a genuine shift away from traditional institutional models of care.

Key Responsibilities

• Provide overall leadership and accountability for the safe, effective and financially sustainable operation of the home
• Lead and develop the Clinical Managers, Hospitality Manager, Home Administrator and wider leadership team
• Drive occupancy, AN-ACC outcomes, expenditure, labour costs and broader financial performance in line with agreed targets
• Build a high-performing culture through clear expectations, coaching, feedback, performance management and professional development
• Champion the home's resident-directed model of care, ensuring choice, independence and community connection are embedded into everyday practice

About You

You are a warm, decisive and highly accountable leader who genuinely believes that strong teams need both support and clear expectations.

• Current Registered Nurse registration with AHPRA and a relevant nursing/healthcare qualification
• Significant experience managing aresidential aged care home
• Proven experience leading multidisciplinary teams across clinical, hospitality and support functions
• Demonstrated understanding of budgets, labour costs, revenue, expenditure and broader business performance

What's on Offer

• $170,000 base + Superannuation + Salary Packaging
• 5 weeks annual leave
• Leadership of a brand-new, hotel-style 100-bed residential aged care home
• Strong leadership structure with three Clinical Managers and a Dedicated Hospitality Manager overseeing kitchen, laundry and cleaning services and Shift Manager responsible for rostering and workforce coordination
• Two RNs on night shifts, with Care Companions trained in medication support
• High-quality, fresh food prepared in-house and served through the home's restaurant and a popular café located within the home