Resident Experience Agent – Build-to-Rent Community

UniLodge; Melbourne; Presencial; AUD 55 000 - 65 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Attractive remuneration indicative of‑

Inclusive culture

Viva Engage forums and engagement

Travel privileges across EssenceHotels

Referral rewards up to $1,000

Resumo da oferta

Essence Communities is seeking a confident Resident Experience Team Member for 899 Collins in Docklands, Melbourne. You’ll be the friendly face at the heart of our Build-to-Rent community, delivering warm, professional service to residents and guests.

With entry-level leasing exposure and the Agent’s Representative Certificate (VIC), you’ll resolve concerns, support leasing tasks, and collaborate with maintenance, cleaning and security teams. UNI LODGE Living Group family.

Qualificações

• Unrestricted working rights in Australia and a National Police Check are required.
• Agent’s Representative Certificate (VIC) is required or must be obtained.
• Strong communication skills with high attention to detail.
• Confident problem solving and decision-making ability.
• Entry level leasing experience is preferred.

Responsabilidades

• Provide warm, professional service to residents and guests, fostering a welcoming atmosphere.
• Support leasing and property tasks, including check-ins, inspections, and apartment viewings.
• Take initiative in resolving resident concerns, ensuring timely and thorough follow-through.
• Maintain strong working relationships with maintenance, cleaning, and security teams to ensure seamless operations.
• Uphold residents’ rights, privacy, and safety while actively contributing to emergency response procedures.

Conhecimentos

Unrestricted working rights in AUS

National Police Check

Strong communication skills

Attention to detail

Problem solving

Entry level leasing experience

Formação académica

Agent’s Representative Certificate (VIC)

Descrição da oferta de emprego

Essence Communities is seeking a confident Resident Experience Team Member for 899 Collins in Docklands, Melbourne. You’ll be the friendly face at the heart of our Build-to-Rent community, delivering warm, professional service to residents and guests.

With entry-level leasing exposure and the Agent’s Representative Certificate (VIC), you’ll resolve concerns, support leasing tasks, and collaborate with maintenance, cleaning and security teams. UNI LODGE Living Group family.