Reservations Superstar – Theme Park Resort

Village Roadshow Ltd; Gold Coast City; On-site; AUD 39,000 - 58,000; Part time

Benefits offered by this job

Unlimited park access

Guest passes for friends/family

Dining & retail discounts

Employee discounts app

Team events & awards

Rewards program

Wellbeing support

Professional development

Job summary

Village Roadshow Theme Parks in Main Beach, QLD, is seeking a Reservations Agent for a Part Time role. You’ll manage reservations inbox, coordinate with travel agents, and help guests plan memorable experiences across Sea World Resort and the village’s parks, ensuring seamless check-in and delightful stays.

The role offers flexible weekend shifts, competitive hourly rates, and unbeatable perks such as free park access, guest passes, retail discounts, wellbeing support, and opportunities for

Qualifications

• Front office or reservations experience preferred.
• Customer service oriented with attention to detail.
• Ability to work weekends and school holidays.

Responsibilities

• Manage reservations inbox and bookings from third parties.
• Assist guests with special requests to personalise stays.
• Coordinate with front office for smooth check-in/check-out.
• Support travel agents with bookings and group inquiries.

Skills

Front Office/Reservations

Customer service

Weekend availability

Tools

Opera PMS

TravelClick

Job description

Village Roadshow Theme Parks in Main Beach, QLD, is seeking a Reservations Agent for a Part Time role. You’ll manage reservations inbox, coordinate with travel agents, and help guests plan memorable experiences across Sea World Resort and the village’s parks, ensuring seamless check-in and delightful stays.

The role offers flexible weekend shifts, competitive hourly rates, and unbeatable perks such as free park access, guest passes, retail discounts, wellbeing support, and opportunities for