Repairs Manager

Schindler Lifts; Sydney; Hybrid; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Competitive base + 12% Super

Permanent full-time role

Work-life balance culture-first

Discount scheme

Birthday day off

Brand new office in Alexandria

Job summary

Schindler Lifts Australia is seeking a Repairs Manager to join the NSW Service team. You will oversee our largest Repairs division, managing field and admin reports, and contributing to pricing, scoping, and customer engagements.

The role blends office and site duties, including toolbox meetings, and driving consistent financial performance. You will coach and lead a team of Repairs Technicians, promote a safety-first culture, and collaborate with the sales team to scope and price repair works.

Qualifications

• Leadership experience within relevant lift/maintenance contexts.
• Strong organisational and resource planning abilities.
• Excellent communication and stakeholder management.
• Proven ability to manage multiple priorities and drive safety culture.

Responsibilities

• Lead the NSW Repairs division and mentor technicians and admin staff.
• Provide field and admin reports to Service Operations Manager NSW with P&L accountability.
• Coordinate repairs scope, pricing support, and customer meetings.
• Drive financial performance and a culture of safety and reliability.

Skills

Leadership

Organisation

Communication

Decision making

Job description

At Schindler, we are all about our culture! We focus on supporting our employees to meet their full potential through careful selection and constant development to make them a leader in their area. You will have the opportunity to grow and develop both personally and professionally whilst working with a great bunch of people. We offer job stability to our employees as we focus on promoting from within and foresee a growth trajectory of our business in the coming years.

About the role:

We have an opportunity for a Repairs Manager to join our New South Wales Service team. Reporting directly to the Service Operations Manager for NSW and responsible for our largest Repairs division, you will have direct field and admin reports as well as P&L responsibilities. The role is office-based as well as spending time in the field with technicians, direct reports and attending customer meetings. You will also be expected to carry out monthly toolbox meetings and be responsible for driving consistent and reliable financial performance. You will also provide support to our sales team on scoping and pricing repair works.

As our Repairs Manager, you play a crucial role in our business as you are often the first point of contact for our customers, delivering responsive and high-quality services and solutions. You will also be responsible for providing coaching, mentoring and leadership to your team of Repairs Technicians, driving open communication and a focus on a safety culture.

What's in it for you:

• Highly competitive base + 12% Super
• Excellent opportunity for you to expand your experience at world world-leading Lift company
• Permanent full-time role
• A work/life balance organisation - culture-first approach
• A great learning environment with a local and global team
• Access to the Employee benefits discount scheme
• A wide variety of social activities - even a day off for your birthday!
• Brand new purpose-built office in Alexandria with onsite parking or 4-minute walk from Mascot Station

What we are looking for:

• leadership experience preferably within the lift industry will be highly regarded, together with a strong understanding of repair works.
• Ideally experience as a Maintenance/ Repairs/ Service Manager working in the Lift industry or within Fire, HVAC, Security, or a similar industry.
• Strong organisation skills, with the ability to effectively plan, manage resources, and execute actions.
• Ability to provide direction and take responsibility for decisions and actions of your team.
• Excellent communication skills, with the ability to build rapport, influence others and maintain relationships both internally and externally.
• Proven ability to handle multiple and competing priorities effectively.
• Build and develop a strong safety culture.

About Schindler:

Schindler Lifts Australia is part of the Schindler Group, one of the top elevator companies in the world, spanning 100 countries with more than 64,000 employees worldwide. We are one of the largest suppliers of new elevators, escalators and moving walkways in Australia today, employing over 1,200 employees who design install, service and modernise urban transport systems for almost every building type. At Schindler, we differentiate ourselves with our modern technology and innovative people.

We support diversity and inclusion in all our workplaces; women, Aboriginal & Torres Strait Islanders, people with a multicultural background or a disability are strongly encouraged to apply. Please note we do not accept applications from recruitment agents for any position, this includes those that are submitted directly to the company or where the recruiter has contacted a manager.