Rental Sales Pro – Upsell & Earn, Same-Day Pay

europcar; Maroochydore; On-site; AUD 30,000 - 41,000; Part time

Benefits offered by this job

Same-day pay

Casual loadings

Incentives

Employee discounts

Wellbeing support

Job summary

Europcar Mobility Group is hiring a Sales & Customer Service Officer in Maroochydore for a casual roster. You will greet customers, process rentals, upsell add-ons, resolve inquiries, and work toward sales targets with a customer-first mindset. A driving license and Australian working rights are required, with flexibility for a rotating 7-day shift.

The role emphasizes delivering excellent service while promoting Europcar products and maintaining vehicle readiness and cleanliness.

Qualifications

• Previous experience in sales, customer service or retail.
• Strong communication and interpersonal skills.
• Customer-first mindset and ability to upsell.

Responsibilities

• Greet and assist customers in renting vehicles based on preferences.
• Process rental agreements accurately and efficiently.
• Promote and upsell additional products and services.
• Address customer inquiries promptly and professionally with a service-first approach.
• Achieve or exceed individual and team sales targets.
• Inspect vehicles before and after rental periods and note damages.
• Maintain knowledge of promotions and products to assist sales.
• Build strong customer relationships to encourage repeat business and referrals.
• Detail and clean vehicles to business quality standards.
• Refuel and transport vehicles as required.

Skills

Sales

Customer service

Retail

Communication

Driver license

Job description

Europcar Mobility Group is hiring a Sales & Customer Service Officer in Maroochydore for a casual roster. You will greet customers, process rentals, upsell add-ons, resolve inquiries, and work toward sales targets with a customer-first mindset. A driving license and Australian working rights are required, with flexibility for a rotating 7-day shift.

The role emphasizes delivering excellent service while promoting Europcar products and maintaining vehicle readiness and cleanliness.