Rental Sales Pro - Flexible Hours & Incentives

Europcar Group; Queensland; Hybrid; AUD 30,000 - 41,000; Part time

Benefits offered by this job

Competitive hourly rate

Casual loadings

Incentives program

Parental leave

Job summary

Europcar Mobility Group is seeking a Sales & Customer Service Officer for our Maroochydore South team on a part-time basis. The role focuses on greeting customers, processing rentals, upselling products, and delivering excellent customer service to drive sales and repeat business.

A flexible, customer-first attitude and Australian work rights are essential. The position offers a competitive hourly rate with casual loadings, uncapped incentives, training opportunities, and benefits across AU/NZ.

Qualifications

• Previous experience in sales, customer service or retail.
• Car rental experience is highly desirable.
• Excellent communication and interpersonal skills.
• Confident using computer systems and technology.
• Ability to work in a fast-paced, high-pressure environment.
• Flexibility to work on a rotating shift roster – 7 day shift including weekends and public holidays.
• Valid Australian driver’s license with a clean driving record.
• Full working rights in Australia (current and ongoing).
• A positive, proactive and team-oriented attitude.

Responsibilities

• Greet and assist customers in renting vehicles based on their preferences and needs.
• Process rental agreements accurately and efficiently.
• Promote and upsell additional products and services.
• Address customer inquiries and concerns promptly and professionally with a service-first approach.
• Achieve or exceed individual and team sales targets.
• Inspect vehicles before and after rental periods, noting any damages.
• Maintain knowledge of current promotions, services, and products to assist with sales efforts.
• Build strong customer relationships to encourage repeat business and referrals.
• Detailing and cleaning vehicles to business quality standards.
• Refuel and transport vehicles.

Skills

Sales experience

Customer service

Communication skills

Team player

Job description

Europcar Mobility Group is seeking a Sales & Customer Service Officer for our Maroochydore South team on a part-time basis. The role focuses on greeting customers, processing rentals, upselling products, and delivering excellent customer service to drive sales and repeat business.

A flexible, customer-first attitude and Australian work rights are essential. The position offers a competitive hourly rate with casual loadings, uncapped incentives, training opportunities, and benefits across AU/NZ.