Renewals & Customer Experience Coordinator

Commvault; Gold Coast City; On-site; AUD 55,000 - 75,000; Full time

Job summary

Circl is a rapidly growing national services group delivering facilities management, insurance repair, building, and technical services across Australia. From our Chinderah office, our team supports major insurers, property managers, and corporate clients by coordinating urgent works, repairs, maintenance, and specialist services.

We are seeking a highly organised Customer Service / Administration Coordinator to support our team in delivering efficient and professional service to our clients and

Qualifications

• Previous experience in a customer service, administrative, or support role.
• Ability to work in a fast-paced environment managing multiple tasks and priorities.
• Excellent organisational skills and strong attention to detail.
• Strong written and verbal communication skills.
• Ability to work both independently and as part of a team.
• A proactive, solutions-focused mindset with strong problem-solving ability.
• Professional attitude with a strong work ethic and willingness to learn.

Responsibilities

• Coordinate urgent works, repairs, and maintenance.
• Support insurers, property managers, and corporate clients.
• Provide professional customer service to clients and trade network.
• Assist in Starlink installations and services coordination.

Skills

Customer service

Administrative support

Multi-tasking

Attention to detail

Communication skills

Teamwork

Problem-solving

Independent work

Job description

Circl is a rapidly growing national services group delivering facilities management, insurance repair, building, and technical services across Australia. From our Chinderah office, our team supports major insurers, property managers, and corporate clients by coordinating urgent works, repairs, maintenance, and specialist services.

We are seeking a highly organised Customer Service / Administration Coordinator to support our team in delivering efficient and professional service to our clients and