Customer Service & Administration Officer

Circl Group Pty; Sydney; In loco; AUD 52.000 - 72.000; Tempo pieno

Descrizione del lavoro

Circl is a rapidly growing national services group delivering facilities management, insurance repair, building, and technical services across Australia. We are seeking a highly organised Customer Service / Administration Coordinator to support our team in delivering efficient and professional service to our clients and trade network.

This role supports urgent works, repairs, maintenance, and specialist services, with a focus on Starlink installations within our national network.

Competenze

• Previous experience in a customer service, administrative, or support role.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Excellent organisational skills and strong attention to detail.
• Strong written and verbal communication skills.
• Ability to work both independently and as part of a team.
• A proactive, solutions-focused mindset with strong problem-solving ability.
• Professional attitude with a strong work ethic and willingness to learn.

Mansioni

• Support team in delivering efficient and professional service to clients and trade network.
• Coordinate urgent works, repairs, maintenance, and specialist services.
• Support Starlink installations and services across the national network.
• Assist in administration tasks and customer enquiries.

Conoscenze

Customer service

Administrative support

Organisational skills

Communication

Multitasking

Problem solving

Teamwork

Descrizione del lavoro

Job Description

Circl is a rapidly growing national services group delivering facilities management, insurance repair, building, and technical services across Australia.

From our Chinderah office, our team supports major insurers, property managers, and corporate clients by coordinating urgent works, repairs, maintenance, and specialist services. A key focus of our operations is the coordination and support of Starlink installations and services across our national network. Our reputation is built on responsiveness, reliability, and practical problem solving, and as our business continues to grow, we are looking for motivated people to join our team.

We are seeking a highly organised Customer Service / Administration Coordinator to support our team in delivering efficient and professional service to our clients and trade network.

This role is ideal for someone who thrives in a fast-paced environment, enjoys managing customer enquiries and coordinating multiple tasks, and takes pride in delivering exceptional support—particularly within our growing Starlink services division—to both customers and internal teams.

Key Skills & Experience

To be successful in this role, you will demonstrate:

• Previous experience in a customer service, administrative, or support role
• Ability to work in a fast-paced environment managing multiple tasks and priorities
• Excellent organisational skills and strong attention to detail
• Strong written and verbal communication skills
• Ability to work both independently and as part of a team
• A proactive, solutions-focused mindset with strong problem-solving ability
• Professional attitude with a strong work ethic and willingness to learn

What We Offer

• Opportunity to join a growing national company
• Supportive and collaborative team environment
• Exposure to a dynamic industry, including Starlink and emerging technologies, with ongoing growth opportunities
• A fast-paced role where no two days are the same