Customer Service & Administration Officer

Circl Group Pty; Chinderah; On-site; AUD 65,000 - 85,000; Full time

Job summary

Circl Group Pty is launching a Customer Service / Administration Coordinator role from our Chinderah office, servicing major insurers, property managers, and corporate clients across Australia. The role focuses on coordinating urgent works, repairs, and Starlink installations within a fast-paced network.

We are seeking a highly organised individual who thrives in dynamic environments, excels at managing customer enquiries, and coordinates multiple tasks to deliver exceptional support to both

Qualifications

• Previous experience in a customer service, administrative, or support role.
• Ability to work in a fast-paced environment managing multiple tasks and priorities.
• Excellent organisational skills and strong attention to detail.
• Strong written and verbal communication skills.
• Ability to work both independently and as part of a team.
• A proactive, solutions-focused mindset with strong problem-solving ability.
• Professional attitude with a strong work ethic and willingness to learn.

Responsibilities

• Support the team in delivering efficient and professional service to clients and trade network.
• Coordinate urgent works, repairs, maintenance, and specialist services as part of the Starlink division.
• Handle customer enquiries and assist with coordinating multiple tasks in a fast-paced environment.

Skills

Customer service

Administrative

Organisational skills

Written communication

Verbal communication

Independent and team work

Proactive problem-solving

Professional attitude

Job description

Job Description

Circl is a rapidly growing national services group delivering facilities management, insurance repair, building, and technical services across Australia.

From our Chinderah office, our team supports major insurers, property managers, and corporate clients by coordinating urgent works, repairs, maintenance, and specialist services. A key focus of our operations is the coordination and support of Starlink installations and services across our national network. Our reputation is built on responsiveness, reliability, and practical problem solving, and as our business continues to grow, we are looking for motivated people to join our team.

We are seeking a highly organised Customer Service / Administration Coordinator to support our team in delivering efficient and professional service to our clients and trade network.

This role is ideal for someone who thrives in a fast-paced environment, enjoys managing customer enquiries and coordinating multiple tasks, and takes pride in delivering exceptional support-particularly within our growing Starlink services division-to both customers and internal teams.

Key Skills & Experience

• Previous experience in a customer service, administrative, or support role


• Ability to work in a fast-paced environment managing multiple tasks and priorities


• Excellent organisational skills and strong attention to detail


• Strong written and verbal communication skills


• Ability to work both independently and as part of a team


• A proactive, solutions-focused mindset with strong problem-solving ability


• Professional attitude with a strong work ethic and willingness to learn

What We Offer

• Opportunity to join a growing national company


• Supportive and collaborative team environment


• Exposure to a dynamic industry, including Starlink and emerging technologies, with ongoing growth opportunities


• A fast-paced role where no two days are the same