Remote VIP Manager, iGaming Engagement & Retention Leader

Hoorya

Australia

A distancia

AUD 90.000 - 130.000

Jornada completa

Hace 12 días

Una candidatura completa en un minuto

Currículum y carta de presentación personalizados, listos para enviar.

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Ventajas ofrecidas por este puesto de trabajo

Fully remote work
Comprehensive onboarding
Diverse paid time off
Presents and bonuses

Descripción de la vacante

BetCare is seeking a highly motivated VIP Manager to nurture relationships with high-value players in the iGaming space. You will drive engagement through personalized communications across email, chat and messenger, while collaborating with CRM, Marketing and Payments to ensure a premium VIP journey.

This is a fully remote role with an onboarding program, paid after completion. Diverse paid time off and occasional presents and bonuses are offered.

Formación

  • Proven VIP or Sales Manager experience in the iGaming industry.
  • Fluent English (C1); German is a strong advantage.
  • Outstanding communication, detail-oriented, professional tone.

Responsabilidades

  • Build trust and long-term relationships with high-value players through personalized communication.
  • Drive player engagement via email, chat and messenger platforms.
  • Boost activity and retention with personalized bonuses, promotions and exclusive deals.
  • Monitor player behavior to create individualized offers and memorable experiences.
  • Collaborate with CRM, Marketing and Payments to ensure a premium VIP journey.
  • Track, analyze and report VIP KPIs, providing insights for improvements.

Conocimientos

VIP Manager experience in iGaming
English proficiency (C1)
German language a plus
Strong communication skills
Understanding of KYC/verification

Descripción del empleo

BetCare is seeking a highly motivated VIP Manager to nurture relationships with high-value players in the iGaming space. You will drive engagement through personalized communications across email, chat and messenger, while collaborating with CRM, Marketing and Payments to ensure a premium VIP journey.

This is a fully remote role with an onboarding program, paid after completion. Diverse paid time off and occasional presents and bonuses are offered.

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