Remote Village Duty Manager – Safety & Service

Civeo Australia; Newcastle; Vor Ort; AUD 65.000 - 95.000; Vollzeit

Zusammenfassung

Civeo Australia is seeking a Duty Manager to join our remote village team on a 14 days on, 7 days off roster. You will maintain accommodation standards, ensure compliance with village policies and procedures, and support the Food & Beverage, Administration and Village Management teams.

You will conduct inspections and welfare checks, respond to incidents and emergencies, promote a strong safety culture, and deliver exceptional customer service to guests and stakeholders.

Qualifikationen

• Previous experience as a Duty Manager or in a similar hospitality, accommodation, or service-based role.
• Strong customer service and conflict resolution skills.
• Current First Aid & CPR Certificate.
• Certificate II in Security (preferred).
• RSA (RMLV highly regarded).
• Current C-Class Driver's Licence.
• Strong administration and Microsoft Office skills.

Aufgaben

• Monitor village facilities and ensure compliance with accommodation and behavioural policies.
• Conduct village inspections, welfare checks, and security-related duties.
• Respond to incidents, disturbances, and emergency situations.
• Support administration, stocktakes, audits, and operational activities across departments.
• Promote a positive safety culture and ensure compliance with health, safety, quality, and environmental standards.
• Deliver exceptional customer service to guests, clients, and stakeholders.

Kenntnisse

Duty Manager

Customer service

Conflict resolution

First Aid & CPR

Security Cert II

RSA (RMLV)

C-Class Licence

Tools

MS Office

Jobbeschreibung

Civeo Australia is seeking a Duty Manager to join our remote village team on a 14 days on, 7 days off roster. You will maintain accommodation standards, ensure compliance with village policies and procedures, and support the Food & Beverage, Administration and Village Management teams.

You will conduct inspections and welfare checks, respond to incidents and emergencies, promote a strong safety culture, and deliver exceptional customer service to guests and stakeholders.